What are the responsibilities and job description for the Parts Specialist position at Constellation Search Group?
Constellation Search Group is seeking a detail-oriented Parts Specialist for a full-time direct hire position. The Aftermarket Parts Specialist directly supports both customers and the sales team processing incoming sales orders. The parts specialist plays a key role in organization success and customer satisfaction. We are looking for a customer-focused individual with exceptional customer service skills who has experience working with order processing and inventory management in a manufacturing environment. You'll work onsite in Sussex, WI
Responsibilities:
Salary: Salary range commiserated with professional experience.
Equal Opportunity Employer:
We are deeply committed to building a diverse and inclusive team. We believe that different backgrounds and life experiences make our team better. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Responsibilities:
- Utilize basic computer programs and answer customer phone calls
- Respond to customer parts needs though the processing of sales orders
- Partner with sales and service teams to facilitate customers' parts orders
- Work across departments to ensure orders are processed accurately and timely with required documentation
- Prepare Weekly / Monthly Reports as necessary
- Manage inventory, returns and warranties
- 3 years' experience as a Parts Specialist or similar role in a manufacturing environment
- Experience shipping, receiving, and inventory management
- Familiarity with ERP and CRM Systems nice to have
- Excellent organizational and multitasking abilities
- Outstanding customer service skills
- Ability to work both independently and as part of a team
- Ability to lift light to medium weight objects and pull parts from shelves, some bending, stooping, and reaching required
Salary: Salary range commiserated with professional experience.
Equal Opportunity Employer:
We are deeply committed to building a diverse and inclusive team. We believe that different backgrounds and life experiences make our team better. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Salary : $22 - $26