What are the responsibilities and job description for the Knowledge Management Specialist Lead position at Constellation West?
As a Content Operations Manager at Constellation West, you will play a crucial role in managing our Knowledge Management System. This includes ensuring that all content is properly categorized, optimized for search, and easily accessible to internal business partners and external customers.
Key responsibilities include training and educating front-end users on knowledge management tools, coordinating process improvement initiatives, and facilitating discussion of process alternatives to arrive at best practices.
You will also be responsible for conducting and overseeing data analysis to optimize search results and ensure proper categorization of content. Additionally, you will work closely with our business partners to develop controls through streamlining processes and system automation.
This role requires a high level of technical expertise, including significant SharePoint experience and the ability to design front-end solutions based on business requirements.
We are looking for a highly motivated individual with excellent analytical and communication skills, who can work effectively in a fast-paced environment.
