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Summit Operations Manager Job Description

Construction Masters Services and Summit Flagging
Reading, PA Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 5/21/2025

Job Description

Job Description

Salary : DOE

Job Title :

Summit Operations Manager (SOM)

Reports to :

Director of Summit Operations (DSO) Division Manager

Type : Exempt

Job Purpose :

  • The Summit Operations Manager (SOM) will work closely with the Services Coordinator, MPT Superintendent, Foreman and others to ensure that all services are delivered in a timely and professional manner while following company policies and expectations. The ideal candidate should have a strong understanding of traffic control, services management principles and a proven track record of successful delivery. To be successful in this position the candidate needs to be self-motivated, organized, have leadership capability, and excellent communication skills.

Essential duties and responsibilities :

  • Support the Division Manager performing all duties as requested.
  • Manage division resources, including budget, and materials.
  • Responsible for the implementation and work planning of the flagging division.
  • In working with the Project Coordinator, MPT Superintendent, and others, to create efficient processes that will maximize the flagging workforce.
  • Delegate tasks, monitor team performance, and provide guidance and support.
  • Some marketing efforts will be expected in this role. Offering potential / current clients our services, cross selling & upselling will play an integral role in growing the division.
  • Update Division Manager on all scheduling conflicts and challenges as necessary.
  • In partnership with the Division Manager and others, assist in identifying & securing new territory.
  • Maintain scheduling, billing, accident / near miss reports.
  • Responsible for attending, assessing and actively participating in pre-construction and ongoing services.
  • Monitor flagging worksites and clearly and consistently report results and status daily to the Division Manager.
  • Responsible for submitting weekly reports of the workforce, ongoing projects, customer concerns / feedback to the Division Manager.
  • Serves as the main point of contact for all customer-related inquiries, questions or concerns.
  • Lead and motivate flagging team members ensuring effective collaboration and communication.
  • Works with the Project Coordinator, MPT Superintendent, and Foreman to ensure employee disciplinary measures are handled accordingly in a timely manner.
  • Must be able to work with Division Leaders, Director of Safety and HR to identify issues while working together to resolve and prevent similar challenges.
  • Maintains compliance with all company policies and procedures.
  • Expected to take ownership to solve problems in a manner that results in the best possible outcome for the team and the organization.
  • Work with leaders to identify, train, coach and develop future team leaders for the flagging division.
  • Establish a productive and positive working relationship with colleagues, peers and the senior management team.
  • Work with the Director of Safety to maintain safety standards on all work sites.
  • Maintains compliance with all company policies and procedures.
  • Provide employee evaluations as needed.
  • Identify, coordinate and attend hiring functions, training and other networking events as requested.
  • Performs related duties as assigned.
  • Education, Skills and / or Work Experience Requirements :

  • A bachelors degree in project management, business administration, or a related field is often preferred.
  • Skills in leadership, communication, organization, problem-solving, and attention to detail.
  • Preferred knowledge of Pub 213, MUTCD : Part 6 and Pub 212 : Title 67.
  • Able to maintain professionalism & a courteous demeanor as a representative of the company. Must be personable, dedicated, have a positive attitude, and have excellent people skills.
  • Experience in managing direct and in-direct reports.
  • Knowledge of OSHA & safety regulations.
  • Physical Requirements :

    Lifting and carrying :

  • Ability to lift and carry objects weighing up to 50 pounds with assistance.
  • The ability to work beyond standard schedule when necessary.
  • You must be available for emergencies that may arise (evenings and weekends).
  • Ability to sit for a prolonged period.
  • Mobility :

  • Frequent walking, standing, climbing stairs and ladders, bending, crouching, kneeling, and crawling.
  • Endurance :

  • Sustained physical activity for extended periods outdoors in various weather conditions.
  • Vision and hearing :

  • Clear vision and hearing to monitor worksite activities and follow instructions.
  • Weather considerations :

  • Must be able and willing to work in extreme weather conditions like heat, cold, rain, and wind.
  • Office Requirements :

  • Strong computer skills along with data entry required
  • Excellent written and verbal communication skills, with the ability to effectively interact with stakeholders at all levels
  • Administrative tasks may be requested / required
  • Work hours may be between 6am-4pm (Hours may vary)

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