What are the responsibilities and job description for the Outside Sales Representative position at Construction Resources, LLC?
Classification
Salary, Exempt
Reports to: Sales Manager
Summary/Objective
The Outside Salesperson will work with clients to provide a successful customer experience. The Outside Salesperson will generate sales of all products. Will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on builders, designers, remodelers, as well as retail customers. Will also represent Construction Resources at NKBA, NARI, and various HBA events.
Outside Sales Essential Functions & Responsibilities
Provide excellent sales support and customer experience to all accounts
Conduct sales presentation of products and services to customers
Develop and maintain relationships with all accounts
Employee acknowledges that if the account desires another local sales representative or
a change in sales representatives, Construction Resources has the obligation to meet the clients’ request
Visit jobsites as needed to provide the required sales support
Communicate lead times and work with scheduling changes
Assist customers via email
Attend training functions as required
Participate in sales meetings as required
Collect deposits and balances before delivery
Follow up phone calls to secure orders
Participate in after hour events and sponsorships as required
Resolve customer issues
Generate and develop new customer business accounts to increase revenue at a profitable level
Follow up to ensure customer satisfaction
Assist in collections as necessary
Outside Customer Service Essential Functions & Responsibilities
Work with national account manager to address field issues to provide final solutions
Help communicate job readiness
Provide excellent sales support and customer experience to all accounts
Develop and maintain relationships with all accounts
Visit jobsites as needed to provide the required sales support
Communicate lead times and work with scheduling changes
Assist customers via email
Follow up phone calls to secure orders
Resolve customer issues
Follow up to ensure customer satisfaction
Retail Sales Essential Functions & Responsibilities
Work retail leads as provided, especially on fireplaces and surrounds
Provide excellent sales support and customer experience
Conduct sales presentation of products and services to customers
Visit jobsites as needed to provide the required sales support
Communicate lead times and work with scheduling changes
Assist customers via email
Collect deposits and balances before delivery
Follow up phone calls to secure orders
Resolve customer issues
Follow up to ensure customer satisfaction
Competencies/Skills/Abilities
- 3 - 5 years’ experience/hands-on knowledge within construction industry product sales
• Ability to communicate at all levels, both inside and outside of the Company
- Computer literate; working knowledge of MS Office
- Must possess a valid driver’s license and good driving record
Work Location
Onsite – In order to fulfill responsibilities of the Outside Sales and Customer Service Representative position, this job is required to work in a specific Construction Resources manufacturing, production, client, or office environment.
Additional details will be provided during the interview process.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee may be required to sit for extended periods of time, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full time position.
Additional Eligibility Qualifications
Employee must hold a valid US work authorization.
EEO Statement
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
