What are the responsibilities and job description for the Hotel General Manager / Boutique position at Construction?
We have a hotel GM position for a 100 room boutique hotel located about 65 miles from Portland, ME. Base salary is around 120 to 140K, and it’s independently managed. They have about 5K in meeting space, and a busy restaurant. The position will offer relocation assistance that includes temporary housing. Please APPLY NOW for all specifics
Job Overview
We are seeking an experienced and dynamic Hotel General Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a deep understanding of the hospitality industry. This role requires a proactive approach to managing staff, ensuring guest satisfaction, and maintaining high standards of service. The Hotel General Manager will play a crucial role in driving the hotel's success and profitability while fostering a positive work environment.
Responsibilities
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments.
- Develop and implement operational policies and procedures to enhance guest experience and streamline processes.
- Manage budgets, forecasts, and financial reports to ensure profitability and cost control.
- Lead, train, and motivate hotel staff to deliver exceptional service while promoting teamwork and collaboration.
- Address guest complaints and feedback promptly to maintain high levels of customer satisfaction.
- Monitor industry trends and competitor activities to identify opportunities for improvement and growth.
- Ensure compliance with health, safety, and sanitation regulations within the hotel premises.
- Coordinate with marketing teams to develop promotional strategies that attract guests.
Skills
- Proven experience in hotel management or a similar role within the hospitality industry.
- Strong knowledge of budgeting processes and financial management principles.
- Excellent communication skills; bilingual or multilingual abilities are a plus.
- Proficient in using phone systems with strong phone etiquette skills.
- Familiarity with night audit procedures is desirable.
- Exceptional leadership skills with the ability to inspire and motivate staff members.
- Strong problem-solving abilities with a focus on guest satisfaction.
- A commitment to maintaining high standards of hospitality management throughout the hotel operations.
Join our team as we strive to provide an unforgettable experience for our guests while fostering a supportive environment for our employees!
Job Type: Full-time
Pay: $120,000.00 - $140,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Relocation assistance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $120,000 - $140,000
