What are the responsibilities and job description for the Renovations Sales Estimator position at Constructive Renovations, LLC?
Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer that sees the customer behind every loan, we understand that our customers aren't loan numbers — they're homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.
We are currently looking for a Reno Sales Estimator to join our Constructive Renovations Team.
Job Description
The Role:
- Selling services by preparing cost estimates for home renovation projects while working closely with homeowners to understand their needs and budget.
- Ensuring accurate residential cost assessments, estimates, change orders, scheduling, and quality controls for homeowners/consumers.
- Facilitating competitive bids; coordinating with vendors/subcontractors; managing project budgets; overseeing pricing, photos, and material decks; and communicating with clients and vendors.
Key Responsibilities
- Meet or exceed defined sales targets, including selling and upselling services and products that enhance the homeowner's renovation.
- Closing the sale of home renovation projects by securing signed contracts and deposits, and ensuring that all homeowners' expectations are clearly understood and documented.
- Maintaining direct communication with consumers to ensure consistent interactions and adherence to guidelines.
- Conduct risk assessments associated with estimates, identifying potential risks and proposing mitigation strategies to minimize project uncertainties.
- Collaborating with vendors to obtain accurate and competitive pricing for materials and services, ensuring cost-effectiveness.
- Preparing cost estimates for residential construction projects, including labor, materials, equipment, and vendor costs.
- Maintaining thorough documentation of all estimates, change orders, and related communications for reference and audit purposes.
- Engaging with clients to understand their requirements, address concerns, and provide detailed explanations of estimates to ensure client satisfaction and trust.
Requirements
- High School Diploma or GED Required
- Bachelor's degree in Construction Management, Engineering, or a related field preferred
- Certified Professional Estimator (CPE) or similar credentials, preferred
- 3 years experience in construction estimation
- 2 years experience in sales, negotiation, and consultation
- 2 years of customer service in face-to-face settings
- Strong working knowledge of construction methodologies, materials, and labor costs
- Ability to read and understand blueprints
- Experience in construction programs or similar software, preferred
- Strong skills in MS Word, Excel, and PowerPoint
- Strong verbal and written communication skills
- Strong listening skills with the ability to facilitate meetings and effectively lead discussions
- Strong interpersonal skills with the ability to develop and maintain effective relationships
- Strong analytical skills: ability to analyze and interpret data to identify opportunities and propose well-developed solutions
- Strong problem-solving abilities: ability to effectively manage through change; agile thinking
- Solid decision-making abilities coupled with sound judgment
- Strong organizational skills; effective time management for self and team
- Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment
- Client-focused with strong execution skills and results orientation
- Strong attention to detail; strong compliance orientation; high quality of work product
- Collaborative approach to work
- Self-directed; comfortable working with ambiguity and uncertainty
Our Values
We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify.