Receptionist and Behavior Technician, Dual Role position

Are you looking for a career where you can make a real difference in the lives of children with autism and developmental disabilities? As a Receptionist at our Lakewood, CO headquarters, you’ll play a vital role in ensuring smooth operations while also supporting our clinical team. In this role, you’ll interact with clients, families, and staff, help maintain strong community relationships, and assist with local outreach.

Plus, we will train you to become a Registered Behavior Technician (RBT)—giving you the opportunity and skillset to grow your career in the field of Applied Behavior Analysis (ABA) while supporting children in need!

This is a full time IN PERSON position,   Monday-Friday 8am-5pm

• Why You Will Love Working for CFCI:
  • Privately, Women-owned since 2002 with ​s​even locations throughout Colorado ​a​nd New Mexico ​and still growing​!
  • AMAZING benefits for Part-Time and Full-Time staff!
    • 7 paid holidays a year, including your birthday
    • ​4 Flexible Days off per year
    • Wellness Reimbursement Program
    • Medical / Vision / Dental and PTO for employees working at least 30 hours/week (Full-time is considered 30 hours per week with CFCI!)
    • ​401K Option through Human Interest
    • Paid sick time
  • Company funded outings throughout the year for yourself and a plus one!
  • ​Performance review​s at first 90-days, first 6-months and then ​yearly!
  • Agency dedicated to client care, supported by a highly skilled clinical and support team with a strong company culture.
  • ​Work-​life​-balance ​oriented scheduling
  • Discounted coursework through our partnership with Purdue University Global and FIT
  • Obtain CPR/1st Aid, Handle with Care, and Seizure First Aid certifications
  
  

Duties/Responsibilities/Tasks:

• Communication & Team Support
  • Maintain clear, professional, and effective communication with staff, families, and stakeholders.
  • Actively listen, ask clarifying questions, and confirm understanding.
  • Respond to emails within 2 business days and voicemails within 1 business day.
  • Ensure clinical staff have what they need in a timely manner.
• Scheduling 
  • Manage clinical schedules and ensure completion by mid-week for the following week.
  • Coordinate staffing for new clients in collaboration with HR and operations.
  • Assist with client intake by collecting and entering required documentation.
  • Support team members to shorten the time from initial inquiry to service start.
  • Help improve utilization rates on a monthly basis.
• Administrative Duties
  • Maintain accurate client records and update internal systems.
  • Ensure HIPAA compliance and report any concerns as a Mandatory Reporter.
  • Address and escalate complaints appropriately.
  • Keep the branch organized, clean, and running efficiently.
• Office & Relationship Management
  • Serve as a key contact for families, caregivers, and external stakeholders.
  • Attend required meetings and support local outreach efforts.
  • Manage office supplies, mail sorting, and company vehicle coordination.
• Clinical Support 
  • Build positive relationships with children and caregivers.
  • Participate in trainings and staff meetings as required
    
  • Become and work as an RBT as needed, with all training provided by CFCI

Job Qualifications:

• Be at least 18 years old with a high school diploma or equivalent

• Minimum 1 year professional work experience

• Ability to maintain client confidentiality

• Clean background check and positive references

Pay Range:

$19.50/hour until you are a certified RBT, then $20.50/hour. 

To view CFCI's Non Discrimination Policy, please click here.

CFCI accepts applications on an ongoing basis.

Salary : $20 - $21