Operations Support Specialist

We are seeking a highly organized and versatile Operations Support Specialist to join our team. This role will be integral in supporting our Program Director and Program Managers by providing organizational, creative, and logistical assistance. The ideal candidate will possess strong graphic design skills, experience in knowledge management, and the ability to coordinate projects across multiple teams. This role requires polished executive communication skills to facilitate high-level correspondence and presentations.

Responsibilities:

• Support Program Director and Program Managers in day-to-day tasks as assigned.
• Program Support: Assist Program Managers in the execution and coordination of projects, ensuring timelines, resources, and deliverables are effectively managed
• Graphic Design: Develop visually compelling materials for internal and external use, including presentations, reports, infographics, and other collateral as needed.
• Knowledge Management: Maintain and organize documentation, resources, and tools that enhance the team's knowledge-sharing capabilities. Includes updating and managing content within knowledge management systems.
• Project Coordination: Oversee and coordinate various projects, ensuring tasks are completed on schedule and stakeholders are informed of progress and changes. Provide logistical support for meetings, workshops, and other events.
• Executive Communications: Draft, edit, and review communications intended for executive leadership, including emails, reports, and presentations. Ensure communications are clear, professional, and aligned with company standards.
• Data Analysis and Reporting: Compile and analyze data to support decision-making processes. Generate reports that provide insights into project performance, risks, and outcomes.
• Process Improvement: Identify and implement process improvements to increase efficiency within operations. Collaborate with cross-functional teams to streamline workflows.
• Perform other duties as assigned.

Required Qualifications:

• Must be a US Citizen
• Must have a current/active DOD Top Secret Security / SCI (eligible)
• Minimum of 3 years of experience in a support role, preferably within operations, project management, or a related field
• Strong organizational skills with a keen attention to detail.
• Excellent written and verbal communication skills, with experience drafting executive-level communications.
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
• Experience with knowledge management systems and tools.
• Proficiency with the Microsoft Office Suite of products (Word, Excel, PowerPoint, Outlook, SharePoint, and Microsoft Planner).
• Proficiency in graphic design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) or equivalent.

Desired Qualifications:

• Self-starter.
• Experience in a fast-paced, high-growth environment.
• Flexible and adaptive to changing priorities and tasks.
• Ability to work independently with minimal supervision.
• Ability to work as part of a team.
• Excellent written and verbal communication skills.
• Strong critical thinking and problem-solving skills.
• Foundational understanding of project management tools and software tools like Asana, Trello, or similar.
• Basic understanding of data analysis and reporting techniques.
• Experience supporting senior leadership or executive teams.

Education:

• Bachelor's degree in Business Administration, Communications, Graphic Design, or a related field.

Security Clearance:
Must have an active U.S. Government Top Secret Security Clearance with SCI eligibility.

Travel:

There may be occasional local travel in the Washington Metropolitan Area.

Job Location: On site in Herndon, VA. Remote telework is not available.

Compensation and Benefits:
We provide compensation commensurate with experience and qualifications.

We are proud of the benefits that we offer! In addition to a competitive salary, we provide no cost health, dental, and vision insurance options for our employees. Our paid time off is a generous accrual program with additional time off for sick leave for you or your dependents wellbeing and paid military leave. Our 14 holidays allow our staff the flexibility to take alternative days off throughout the year. Employees also benefit from a retirement plan with immediate match and vesting. Additionally, we offer life and disability insurance, tuition reimbursement, and a rich employee referral program.

Application:
Please let us know if you require accommodations during the application or interview process by reaching us at 540-751-3215.

Consulting Services Group, LLC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, see Equal Employment Opportunity. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience helps build the competencies and knowledge that translates to our openings.