What are the responsibilities and job description for the ServiceNow Consultant position at Consulting Solutions LLC?
Job Details
ServiceNow Technology Engineer
Hybrid
Contract
Position Location: Hybrid - 3 days in office, 2 remote REQUIRED
- Pittsburgh, PA
- Dallas, TX
- Strongsville, OH
- Birmingham, AL
- Phoenix, AZ
Must Have: Level 3 - 8 years experience
- ITOM & Discovery Experience in Configuration into CMDB, Custom Probes & Sensors, MID Server Configurations, IP Range Creation, Service Mapping, Service Gap Connectors
- Service Graph & Mapping Experience in Service Mapping Implementation, CI Relationship Management
- Configurations Experience in Configuration of ITBM, HRSD, CSM. Creating Business Rules, Client Scripts, UI & Data Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists
- Integration & Automation Experience in ServiceNow Integration but not limited to Salesforce, WorkDay, Ping, CyberArk, HAM, SAM, Azure, Dynatrace, Splunk
- Performance Analytics Design & Implementation of Dashboard, Reports
- ITSM Experience working on Change, Incident, Demand, Portfolio, Knowledge, Problem management
- Migration & Upgrade ServiceNow version upgrade, Use of ATF, Update set migration between lower env instances
- Service Portal, Employee Centre, Employee Centre Pro, Service Catalog Experience
Flex Skills: ServiceNow Strategic Portfolio Management (SPM) Experience in below modules;
- Policy & Compliance management
- Risk Management
- Audit Management
- Cyber Security Executive Dashboard
- Continuous Auth & Monitoring Workspace
- Regulatory Change Management
- Use Case Accelerators
- GRC Metrics
- GRC Compliance Case Management
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