Demo

Customer Service Sales Representative

Consultive Strategy Group
Newton, MA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

Job Overview :

Consultive Strategy Group, a leading consulting firm based in Boston has just expanded into the  Cleveland  area! Specializing in customer acquisition and satisfaction, we are seeking a dynamic Customer Service / Sales Representative to join our team. As a Customer Service / Sales Representative, you will play a crucial role in providing exceptional service to our clients and customers while driving sales growth.

Responsibilities :

  • Engage with customers in-person to provide outstanding service and address inquiries.
  • Utilize etiquette and communication skills to assist customers effectively.
  • Conduct data entry tasks accurately and efficiently to maintain customer records.
  • Analyze customer needs and preferences to recommend products or services that best suit them.
  • Implement upselling techniques to maximize sales opportunities.
  • Collaborate with the sales team to achieve targets and enhance customer satisfaction.
  • Communicate product information clearly and persuasively to drive sales.

Experience :

  • Proven experience in customer service or sales roles is preferred.
  • Multilingual abilities are a plus, especially proficiency in English and Spanish.
  • Strong communication skills with the ability to interact effectively with customers.
  • Familiarity with data entry procedures and accuracy in maintaining records.
  • Ability to analyze customer behavior and preferences to enhance sales strategies.
  • Join Consultive Strategy Group today and embark on a rewarding career where your skills will be nurtured, and your potential for growth is limitless. Be part of a team that values excellence, integrity, and continuous development.

    Apply now to be considered for this exciting opportunity as a Customer Service / Sales Representative!

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