Customer Success Representative

Customer Success Representative
Berkshire County, MA
Onsite M - F
Salary: $50,000 - $55,000

Our client is seeking a customer success representative to support the internal team with client retention and support. You will be engaging with cross selling opportunities, project management tasks and ensuring that the clients requests are being met through new projects, order processing, estimating, and shipping tracking.

Responsibilities:

• Be part of all new projects from inception to completion
• Developing and maintaining new and existing relationships with the customer
• Estimating and quoting new projects
• Inside sales, will be responsible for identifying cross sale opportunities with clients

• 5 years of experience as a Customer Service Rep
• 2-3 years of paper industry experience
• Print and Program management skills a plus

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

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