Senior System Engineer

Sr. Systems Engineer (Google Workspace / IAM / MS365 / Intune / Azure)

Location: Cleveland, OH

Hybrid (2-days onsite required)

Long-Term Contract

NO C2C PLEASE

Job Description:

We are seeking a passionate Google Workspace and IAM focused Systems Engineer with experience administering and monitoring applications across Windows, Azure, and Google platforms. The ideal candidate will have a proven track record of improving business processes, automating manual tasks, and implementing innovative solutions to modernize IT operations.

Key Responsibilities:

• Manage account creation, termination, user access, and support for Google, Windows, and Azure enterprise environments.
• Implement and support a mix of Microsoft, Google, and third-party solutions, including MS Intune, Autopilot, MFA, DLP, Defender, ATP, and Chromebook Console.
• Focus on automation and software patching to ensure stability, security, and scalability of platforms.
• Collaborate with leadership to ensure solutions align with business requirements and deadlines.
• Establish and monitor SLAs to meet organizational needs.
• Create and maintain documentation for processes and solutions.
• Build strategic relationships with internal teams and external vendors to ensure seamless delivery.
• Implement logging, alerting, and monitoring tools to maintain system performance and uptime.
• Develop standardized tools and operational procedures.
• Multitask across several initiatives while maintaining clarity and focus on deliverables.
• Communicate clearly and effectively in both written and verbal formats.
• Deliver exceptional, customer-focused service in all support and operational efforts.

Qualifications:

• Bachelor's degree or equivalent experience.
• Extensive experience with Identity Access Management (IAM) best practices, implementation, reporting, and auditing.
• Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
• Strong problem-solving and critical-thinking skills.
• Excellent communication and interpersonal skills.
• Patient, active listener with a customer-focused mindset.

Preferred Skills:

• Experience in large-scale (MSP type) environments with a focus on automation and scalability.
• Ability to thrive in fast-paced, dynamic environments with tight deadlines.