What are the responsibilities and job description for the Tech Support Engineer- Tier 2 position at ConsultNet Technology Services and Solutions?
Tier 2 Tech support
Hybrid- White Plains, NY
Direct Hire
$77K plus bonus
Our exclusive client is looking to hire a Tier 2 Technical Support Engineer. Responsible for troubleshooting end user hardware and software problems, remotely and on site. This is on site 4 days a week in White Plains.
Required Skills:
3 years experience in a tier 2 IT support role
Proficient in Microsoft Windows Pro OS (10/11)
Office 365 Enterprise and Business, significant Outlook and Teams is a must
Exchange and Active Directory admin
Laptop/Desktop hardware and software configuration
Experience with wireless access points management and configuration
iOS and Android phone configurations
Remote Desktop environment
Bonus/preferred Skills
SQL Server
Sharepoint, Dynamics , Smart Boards
Any technical certifications such as A , MCP, MCSE
Education:
MUST have a Bachelors Degree, CS preferred
Join the Tekne ´ revolution. Specializing in direct placement solutions, Tekne ´ takes a proactive approach to recruiting, ensuring the perfect match for your team. By leveraging our extensive network and industry expertise, the hiring process is streamlined, connecting clients with skilled professionals who possess the right blend of technical prowess and cultural fit.
With a dedicated focus, we partner with organizations to streamline the process, enhance ROI, reduce turnover, and strengthen their employer brand. Recognizing effective communication is key to finding the right job that aligns with skills and career aspirations, Client more at www.teknesearch.com .
