What are the responsibilities and job description for the Senior ServiceNow Systems Engineer position at ConsultUSA?
Description:
Our client has an immediate need for a Senior ServiceNow Systems Engineer, who is responsible for the implementation, configuration, and management of the ServiceNow platform, ensuring it meets organizational needs and drives efficient service delivery across various business functions
Requirements:
- Bachelor’s degree is a plus
- 8 years of experience
- ITOM & Discovery – Experience in Configuration into CMDB, Custom Probes & Sensors, MID Server Configurations, IP Range Creation, Service Mapping, Service Gap Connectors
- Service Graph & Mapping – Experience in Service Mapping Implementation, CI Relationship Management
- Configurations – Experience in Configuration of ITBM, HRSD, CSM. Creating Business Rules, Client Scripts, UI & Data Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists
- Integration & Automation – Experience in ServiceNow Integration but not limited to Salesforce, Workday, Ping, CyberArk, HAM, SAM, Azure, Dynatrace, Splunk
- Performance Analytics – Design & Implementation of Dashboard, Reports
- ITSM – Experience working on Change, Incident, Demand, Portfolio, Knowledge, Problem management
- Migration & Upgrade – ServiceNow version upgrade, Use of ATF, Update set migration between lower env instances
- ServiceNow background
- Prior Banking Experience
- ServiceNow System Administration Certified is a plus
Responsibilities:
- Perform design tasks and develop components of application and technical architecture
- Develop test cases and data
- Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance
- Assists with selecting appropriate platforms, integrates and configures solutions
- Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives
- Provide consultation on common issues and best practices for junior staff
- Provides a systematic analysis of client requirements within the traceability framework and resolves any functional problems encountered
- Ensures quality of project deliverables while maintaining compliance with relevant standards and processes
Why Work for ConsultUSA:
- ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees
- ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees
- We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams
- ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)® award-winning sister company, PMCentersUSA
How to Apply:
To submit your application, please click the “Apply Now” button located at the top and bottom of the page.
ConsultUSA is committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA.
For a complete listing of all ConsultUSA jobs please visit www.consultusa.com
