What are the responsibilities and job description for the Research Analyst - 700944 position at CONSUMER AND WORKER PROTECTION?
- CONSUMER AND WORKER PROTECTION
- Full-Time
- Exam May Be Required
Job Description
THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram, and YouTube.
Within DCWP, the Office of Financial Empowerment (OFE) focuses on initiatives that support New Yorkers and communities with low incomes in building wealth and improving their financial health. OFE is the first local government initiative in the country with the mission to educate, empower, and protect New Yorkers and neighborhoods with low incomes so they can build assets and make the most of their financial resources. OFE uses data and research, policy, partnerships, and convenings to advance its mission. Using this model, OFE is able to develop, offer, and advocate for innovative programs and products for all New Yorkers.
OFE Policy and Research supports and promotes innovative programs and identifies opportunities to shape policies that impact the financial health of New Yorkers. OFE Policy and Research also engages in unique, independent research and analysis to build understanding of New Yorkers financial health and inform OFE’s programmatic decisions. As announced in this year’s State of the City, the City is unrolling out a new initiative to bring financial empowerment supports to youth in NYC.
OFE is currently seeking a highly organized and driven Research Analyst to join OFE’s Policy and Research team to support key research initiatives related to OFE’s mission. The Research Analyst will assist the Senior Research Analyst and Research Team with data reporting, quantitative analysis, and research activities with a specific focus on youth financial and consumer education, as well as Neighborhood Financial Health. The Research Analyst will work with other programs team to help support data and evaluation reports as well as periodic reporting mandated by local law or executive orders. The Research Analyst should be deeply committed to financial inclusion, and have strong analytic, research, organizational, writing and communication skills to support the implementation and communication of OFE research projects and initiatives.
The Research Analyst should have experience in data analysis, reporting & evaluations, research methodologies in social sciences and data visualization or is eager to expand knowledge and is committed to professional development in the field of data analytics.
Responsibilities include, but are not limited to:
- Provide data and analytic support for OFE programs and program development;
- Conduct and assist with research projects on current and emerging topics related to financial empowerment, financial health, financial capability, financial products and services, and predatory business practices impacting New Yorkers;
- Assist with the management of the Customer-Relationship Management (CRM) for public facing financial empowerment programs.
- Collect publicly available data to update the Neighborhood Financial Health Indicators on the Neighborhood Financial Health Index Map;
- Support the preparation of PowerPoint presentations, internal and external briefing documents, requests for information, and other internal and external materials;
- Assist with the cleaning and evaluation of data collected through various means (e.g., interviews, surveys, administrative data, etc.) to make recommendations related to new and existing programs and/or build a better understanding of the financial health of New Yorkers;
- Build and maintain relationships with research organizations, City agencies, community-based organizations, and other external stakeholders as needed; and
Minimum Qualifications
1. A baccalaureate degree from an accredited college and six months of satisfactory full-time experience in research which involves gathering, organizing and analyzing data, and report writing; or
2. An associate degree from an accredited college, or completion of 60 semester credits at an accredited college, and two years and six months of satisfactory full-time experience in research which involves gathering, organizing and analyzing data, and report writing; or
3. A four-year high school diploma or its educational equivalent and four years and six months of satisfactory full-time experience in research which involves gathering, organizing and analyzing data, and report writing; or
4. Education and experience equivalent to "1", "2", or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience. Completion of nine credits, at the college or graduate school level, in statistics, quantitative methods, mathematics, or research can be substituted for six months of the required experience. However, all candidates must possess a four-year high school diploma or its educational equivalent and at least six months of required experience or the nine specialized credits.
Preferred Skills
- Highly organized with a strong attention to detail - Excellent verbal and written communication skills. - Ability to work under stringent deadlines, manage multiple assignments, and handle sensitive information. - Ability and willingness to take initiative and work collaboratively - Outstanding quantitative analysis, problem-solving, and creative thinking skills - Ability to leverage data to drive research and program planning and implementation - Proficiency in Microsoft Word, PowerPoint, and Excel. - Proficiency in one or more statistical and analytical software (Stata, R, SQL, COGNOS, etc.). - Experience in financial services, FinTech, and/or financial capability - An enthusiastic and positive individual with good interpersonal skills and a passion for supporting people with low incomes to build greater self-sufficiency and - Familiarity with the New York State and federal legislative and rulemaking processes.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
- Experience Level:Experienced (Non-Manager)
- Category:Policy, Research & Analysis
Salary : $51,130 - $60,563
