SUPERVISOR WAREHOUSE

SUMMARY: Supervises all warehouse staff assigned to shift, including assigning daily job tasks. Responsible for having deliveries unloaded in order of priority and properly placed in the warehouse. Responsible for keeping production supplied with components and moving finished goods from the production areas to internal and external customers. Ensures Safety and Health requirements are met for the Department. Helps to maintain 5S and housekeeping standards. Helps to maintain and ensure compliance of all related SOPs. Performs a variety of functions related to receiving personnel and equipment maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITES:

• Manages all activities of assigned employees, including packing customer orders and completing all necessary shipping documentation, etc.
• Warehouse Supervisor determines work procedures, prepares work schedules and expedites workflow; reviews and standardizes procedures to improve efficiency of subordinates
• Directs assigned employees to tasks, ensuring they understand what is required for each shift and assigned duties
• Provide coaching, training, and tools for employees to perform their jobs successfully. Provides feedback, when necessary, for improvement. Assists employees in resolving problems
• Coordinates with other supervisors of preceding and succeeding shifts to ensure accurate understanding and communication of issues including full cycle carryover functions
• Direct the operations of the assigned work team to achieve prescribed objectives
• Follow all policies and procedures
• Oversee the production goals established by the company and monitors to ensure employees are meeting established productivity goals, safely and accurately
• Maintain all daily housekeeping and safety standards
• Collaborate with workers and managers to solve work-related problems
• Communicate via email or telephone, if necessary, all preventable problems to production, copying the warehouse collective email address
• Resolve inventory issues found in empty bins
• Counsels employees in work-related activities, personal growth, or career development
• Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures
• Assess training needs of staff and arrange for or provide appropriate instruction
• Work with Shift supervisor to keep damage area current and clean
• Assist Line Leads in motivation to understand the necessity of meeting our customer demands and stepping forward to meet those demands
• Routinely communicate with your Supervisor to gain directives, discuss decisions, and action plans, and share information
• Required to work a flexible work schedule when needed
• Perform all other duties as assigned

SUPERVISORY REPONSIBILITIES: YES

EXPERIENCE:

Minimum of three (3) years of supervisory experience required

Five (5) years of forklift experience in a narrow aisle warehouse preferred

COMPETENCIES:

• Thorough knowledge of warehouse methods and techniques employed in a distribution center
• Demonstrated supervisory and administrative skills
• Demonstrated leadership and management traits including the ability to motivate people while engendering their respect and support
• Proficient with MS Office products.
• SAP knowledge preferred
• Knowledge of appropriate forklift regulations and safety rules is mandatory
• Excellent interpersonal skills to interface across the entire company
• Train and continually develop the skills of the personnel in your area
• Empower personnel to improve and do their best, ensuring pride in their team and ownership of their line
• Encourage a team spirit where all associates have pride in their line, and therefore continually attempt to break records and set new production standards
• Follow Good Manufacturing Practices (GMPs), Hazard Analysis and Critical Control Point (HACCP) training, along with company pre-requisite programs, Standard Operating Procedures (SOPs), and Standard Sanitation Operating Procedures (SSOPs)
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems
• Multi-tasking - Ability to work under pressure, meet deadlines and handle multiple projects simultaneously and work in a fast-paced environment
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal
• Accuracy - Superior accuracy and attention to detail
• Detail Oriented - Ability to pay attention to the last-minute details of a project or task
• Relationships - Establishes and maintains professional relationships with vendors, customers and employees at all levels based on credibility, integrity, and trust
• Accountability - Ability to accept responsibility and account for his/her actions
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
• Organized - Possessing the trait of being organized or following a systematic method of performing a task
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines
• Reliability - The trait of being dependable and trustworthy
• Verbal/Written Communication Skills - Excellent verbal and written communication skills in English
• Ability to read and interpret documents such as safety rules, operating and/or maintenance instructions and procedure manuals

Machines, Tools, Equipment and Work Aids: Various forklift trucks, computers, general office equipment, and related programs. Ability to learn the use of SAP as it relates to the inventory job function.

License(s)/Certification(s): Forklift operator certification or ability to obtain certification.