What are the responsibilities and job description for the Automotive Support Technician position at Consumer Safety Technology?
A company is looking for a Service Center Support Tech Tier 1 responsible for providing technical support to service centers.Key ResponsibilitiesProvide technical support to service centers regarding installation and equipment issuesReceive and respond to calls and emails for technical assistance, primarily from external sourcesDocument service center inquiries and provide administrative support for troubleshooting and data reviewRequired QualificationsHigh School Diploma or GED required; automotive or electrical certification recommendedAt least one year of hands-on experience with 12-volt electrical systems and troubleshooting automotive electrical systemsExpertise in installation and servicing automotive alarm or remote start systems preferredExperience with critical thinking and conflict resolutionExcellent computer skills, including proficiency in Microsoft Office and Adobe Acrobat
