What are the responsibilities and job description for the Sales Development Representative position at ConsumerAffairs?
Under direction from the Senior Sales Manager, the Sales Development Representative supports B2B sales efforts at top-of-funnel. The Sales Development Representative serves as a critical first point-of-contact outbound sales prospects for mid to large brands. The Sales Development Representative must efficiently engage a high volume of contacts, have meaningful exploratory conversations, and create viable sales opportunities for Account Executives. The Sales Development Representative must thrive in a fast-paced environment, while demonstrating great judgment, and the ability to connect with people. This is an in office position, requiring candidates to work from our Tulsa location.
Responsibilities:
- Proactively research outbound sales prospects, and initiate first touch sequences using industry standard sales outreach technologies.
- Conduct introductory calls with brands to identify mutual partnership fit.
- Maintain a consistent system of follow-up using industry standard technologies.
- Maintain an updated CRM pipeline and produce reports based on disposition data.
- Act as client support specialist for free user accounts.
- Execute multi-touch nurture campaigns designed to transition free user accounts into paid partnerships.
Minimum Qualifications & Credentials
- A minimum of 2 years in sales or client services experience in a high paced, technical environment
- Demonstrated experience effectively managing a high volume customer pipeline
- Experience and comfortability around cold emailing, and cold calling
Technical Skills
- Experience with Google Workspace, Salesforce, and sales enablement software
- Experience using B2B sales enablement tools such as SalesForce, Hubspot, Outreach, Gong etc is a plus
- General knowledge of SEO and search engines
Soft Skills
- Obsessed with ensuring an exceptional customer experience- for both internal and external customers.
- Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
- Demonstrates a relentless focus on results with a commitment to deliver;
- Takes decisive action, and confidently changes course if unsuccessful.
- Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
- Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
- Acts with urgency; delivers top results in hours and days instead of weeks and months.
- Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Free Food & Snacks
- Equity plan
