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Supv Field Operations

Consumers Energy
Jackson, MI Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Consumers Energy is Michigan's largest energy provider, providing natural gas and / or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24 / 7.

Location : This position is onsite at the Parnell Service Center located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

This role is responsible for leading a 24 / 7 operational team of Union and / or Non-exempt employees that maintain assets within fleet, facilities and supply chain / warehousing operations. They lead safe and reliable operations of our company fleet, buildings and materials and logistics teams supporting Gas, Electric and Generation operations. This role interacts with the operations leadership, Union leadership, vendor and state-wide contractor management. This role will be responsible for the oversight of key initiatives supporting safety, quality, delivery, cost and leadership development for the three areas listed.

Essential Duties and Responsibilities

  • Lead initiatives internally and externally to improve safety, comply with standards and procedures, manage overall cost while delivering value for coworkers and customers.
  • Manage all financial elements for the area of responsibility, including Labor, Materials, Supplies, Overtime, Business Expenses, Outside Contractor Cost, etc.
  • Responsible for planning, organizing, and controlling resources / processes to achieve project objectives within scope, time, quality, and budget constraints. Using technical expertise, execute scope changes, conduct Quality Assessments and other more technical aspects of the work. Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
  • Responsible for leading a diverse workforce, through organizing and implementing staffing plans, coaching & mentoring programs, training requirements, and employee skill enhancement / development opportunities for Non-Exempt and OM&C co-workers. A working knowledge of Union contract is needed in order to manage grievances and other concerns.
  • Responsible for attending and supporting pre-planning meetings with stakeholders (work week leader, and operations leadership; ex : Electric / Gas leadership). Attend crew room meetings for updates on fleet related items and build relationships to collaborate with operators and establish repair priorities.
  • Lead the team throughout emergency events to provide proper support including during storm restoration, gas emergencies and mutual assistance assignments utilizing ICS.
  • Other duties as assigned or may be necessary

Knowledge / Skills / Abilities

  • Conflict resolution skills and understanding of the union contract
  • Strong leadership, communication, learning and partnering skills
  • Understands the internal and external relationships between technology and processes
  • Proficient with MS Office suite, SAP & Arcos
  • Knowledge of operations in a regulated environment
  • Analytical and problem-solving skills
  • Knowledge of company-wide and departmental safety policies and procedures
  • Education & Experience

  • Bachelor's Degree in Business Management or related field with 2 years of relevant experience OR
  • Associate Degree in Business Management or related field with 4 years of relevant experience OR
  • High School Diploma or GED with 6 years of relevant experience.
  • Why should you join our team?

    At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose : world class performance delivering hometown service.

    What we offer :

  • Competitive compensation packages
  • Medical, Dental and Vision
  • 401k with company match
  • Paid parental leave
  • Up to 13 paid Holidays
  • Paid time off
  • Educational Assistance Program
  • Diversity, Equity & Inclusion :

    We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture : Caring, Empowered, Deliberate, Agility, and Ownership.

    All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

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