What are the responsibilities and job description for the Customer Service Representative position at Contact Center Hiring?
Job Details
Job Location
Fort Lauderdale In Office - Fort Lauderdale, FL
Position Type
Full-Time / Part-Time
Salary Range
17.00 - $18.00 Hourly
Description
This is an in-office position. Must be willing and able to commute to 6451 N Federal Hwy, suite 500, Fort Lauderdale, FL 33308.
About This Role
The Business Development Representative (BDR) plays a key role in driving new supply onto the client's marketplace, ensuring that brokers and agents have up-to-date profiles and accurate contact information. The BDR is responsible for building and nurturing relationships with brokers, agents, landlords and other real estate professionals, proactively reaching out to understand their business needs. By positioning our client's software as the ultimate solution to help them meet their goals, the BDR helps uncover opportunities and foster long-lasting partnerships that deliver real value.
What You'll Do
- Research property owners to find the key contact for listings.
- Nurture the initial stages of our sales process.
- Add and update listings for agents, brokers, and landlords.
- Prospecting for new business opportunities by leveraging a variety of outreach methods including outbound cold calls, emails, social media engagement, and other innovative channels. Set up calls with the leasing teams to showcase the clients' capabilities.
- Verify and enrich user contact information to ensure accuracy and completeness of user profiles Utilize industry knowledge to research and develop accounts, identify decision-makers, generate interest, and identify compelling opportunities.
- Achieve or exceed targets and performance metrics in line with business requirements, including calls and emails per day, and new listing signups per day, week, and month.
- Complete accurate tracking and documentation of communications with prospects in Salesforce and maintain the integrity of the data.
- Perform other duties as reasonably assigned.
Who You Are
What are the benefits?
CXofficejobs Learn More
Salary : $17 - $18
