Client Development Support Specialist

Location: Remote in New York, NY

Job Description: A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for a Client Development Support Specialist to provide ongoing assistance to a dedicated business development leader. The ideal candidate will have a strong background in administrative support, excellent communication skills, and a keen understanding of the eDiscovery industry. This role requires a detail-oriented individual who can manage multiple tasks and priorities in a fast-paced environment.

DUTIES OF THE POSITION:

• Provide administrative support for items such as managing calendars, scheduling meetings, and coordinating travel arrangements.
• Prepare and edit client correspondence, reports, presentations, and other documents as needed.
• Assist in the preparation of sales proposals, contracts, and other sales-related documents.
• Maintain and update client databases and sales records.
• Assist with the coordination and organization of sales events, meetings, and conferences.
• Conduct research on potential clients and industry trends to support organizational growth.
• Assist with the preparation of client-related performance metrics.
• Manage and prioritize multiple tasks and projects with a high level of accuracy and attention to detail.
• Collaborate with other team members to ensure smooth operations and effective communication.

EXPERIENCE:

• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Minimum of 3 years of experience in an administrative support role, preferably in the eDiscovery or legal industry.
• Strong knowledge of the eDiscovery industry and related technologies.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• High level of professionalism and confidentiality.
• Detail-oriented with strong problem-solving skills.

QUALIFICATIONS:

• Ability to communicate effectively and tactfully both verbally and in written format.
• Ability to demonstrate superior organizational skills with acute attention to detail.
• Ability to work effectively under pressure in time sensitive situations.
• Ability to work well in a team environment, as well as independently.
• Ability to prioritize multiple tasks with similar deadlines.

SALARY: $55,000 - $60,000 annually depending on experience

ABOUT CONTACT:
Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment then we want to hear from you. EOE
 

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