What are the responsibilities and job description for the People Manager position at Contact Government Services, LLC?
Contact Government Services is seeking a People Manager that provides administrative support with running the daily functions of the Human Resource (HR) department including on-boarding / off-boarding, benefit explanation, maintain employee time records, and enforcing company policies and practices. The ideal candidates for this position will be able to display knowledge of and comfort with the representative job functions listed below and be able to speak to each of the required qualifications and experiences.
Position Summary:
The People Manager position supports the HR functions at Contact Government Services. Managerial duties include:
Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
Assists with new hire orientation and employee recognition programs.
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Enters, maintains, and/or processes information in the timekeeping system; information may include employees’ hourly rates, salaries, commissions, bonuses or other compensation, time worked, paid leave and holidays, address changes, and other information.
Assist with on-boarding and off-boarding of resources.
Performs other duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organization’s HRIS and timekeeping management systems.
- Performs special projects as needed and provide support to the HR team.
Experience
- 2-3 years of HR experience
- Experience managing resources
- Basic knowledge of IT and general technical fields
- Experience with Adobe Acrobat, Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Experience with administrative assistance
- Experience with timekeeping management, Experience in Unanet is a plus.
- Excellent communication skills including comfort with web portals and email.
Some Benefits of the Position Include
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
