BPO VP of Sales - USA

At our company, we believe in business as a force for good — and that starts with helping Kiwi companies work smarter, grow faster, and compete globally.

We’re on a mission to partner with USA's most forward-thinking organisations — giving them the tools, talent, and operational power to scale through exceptional BPO solutions.

As our Vice President of Sales in USA, you won’t just be driving revenue — you’ll be helping businesses across Aotearoa thrive in a fast-changing world. You’ll lead with purpose, build trust, and deliver meaningful impact.

Why This Role Matters

USA is a country built on ingenuity, resilience, and heart. We’re looking for a sales leader who reflects those values — someone who can lead the charge, build deep relationships, and be the face of our brand in-market.

You’ll be tasked with building a $5M revenue engine, grounded in long-term client partnerships and measurable outcomes.

This role is for a builder, a doer, and a believer in better.

What You’ll Do

• Lead our sales strategy and execution across USA — with autonomy and ambition.
• Cultivate strong relationships with enterprise and mid-sized businesses across key sectors.
• Collaborate closely with internal teams to deliver tailored, high-impact BPO solutions.
• Represent the company at local business forums, industry events, and strategic roundtables.
• Help shape and grow our presence in NZ — and eventually build a high-performing sales team.

Who You Are

• A proven sales leader with 8 years of BPO or outsourcing sales experience.
• Known for building trusted relationships and closing complex, high-value deals.
• Commercially sharp, values-led, and deeply tuned into the Kiwi business landscape.
• A self-starter with entrepreneurial energy — confident navigating ambiguity and scaling success.
• A natural communicator and team player, with a genuine passion for helping businesses thrive.

Bonus Points If…

• You’ve launched or scaled a new market or business unit in NZ or across APAC.
• You bring deep networks in key sectors like healthcare, telco, finance, or logistics.
• You understand the cultural and operational nuances of delivering global services locally.

What You’ll Love

• A purpose-driven culture rooted in trust, innovation, and results.
• A competitive compensation package built to reward growth and grit.
• Autonomy to lead your market — and the support of a high-calibre global team.
• The opportunity to build something meaningful, right here in Aotearoa.

If you’re ready to lead with purpose and help shape the future of work in USA — we’d love to hear from you.

Apply now. Let’s build something extraordinary, together.

At ContactPoint360, we are relentlessly focused on delivering exceptional customer experiences. As the fastest-growing BPO on the planet, with over 5,000 teammates across 10 global locations, we combine cutting-edge technology with innovative strategies to help our clients succeed. Our approach is simple: obsess over customers, think long-term, and build a team of smart, driven professionals who thrive in a high-growth, high-impact environment. We’re not just a service provider—we’re a partner in driving real results. ContactPoint360 is where innovation, execution, and customer obsession meet.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Our Purpose:

Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients’ customers into loyal advocates for life.

Check out our YouTube video: https://youtu.be/AsPjX-5uyQQ