What are the responsibilities and job description for the Area Sales Manager I - Cleanroom position at Contec, Inc.?
The Area Sales Manager (ASM) I is responsible for developing and maintaining relationships with end-user customers and distributor partners to drive sales and expand market reach. The ASM I must demonstrate strong interpersonal skills and a deep understanding of the Cleanroom market, including distribution channels. The ASM I must be adept at managing multiple accounts, identifying new sales opportunities, and delivering exceptional customer service.
*Candidate must reside in or near Chicago, IL. The territory for this position will consist of ND, MN, IA, MO, WI, IL.
Responsibilities
- Implements sales strategies to meet or exceed sales targets according to business unit objectives. Identifies new prospects and opportunities to increase market share.
- Cultivates and maintains strong relationships with customers and distributor partners. Works closely to understand their needs and aligns actions accordingly.
- Maintains a deep understanding of the Cleanroom product line and effectively communicates product benefits and features to customers.
- Travels frequently within designated territory to meet with customers and conduct sales presentations. Manages travel logistics effectively, including scheduling and coordination of meetings and events.
- Prepares and delivers compelling sales presentations and product demonstrations to end-user customers, distributor partners, and key stakeholders. Utilizes sales and marketing tools (e.g., Highspot) to craft customer-centric content.
- Gathers market information within the sales territory to identify trends, assesses the competitive landscape, and understands customer needs. Shares verbal and written insights with management and key support teams (i.e., Product Management, Marketing, Research & Development, and Technical Services).
- Provides exceptional support to end-user customers and distributor partners. Addresses issues or concerns promptly and ensures a high level of customer satisfaction.
- Utilizes Customer Relationship Management (CRM) system to maintain accurate and current records of sales activities, pipeline statuses, and customer interactions. Prepares and submits regular reports on sales performance and market trends.
- Participates and works within ISO 9001 quality standards and guidelines in accordance with Contec’s quality goals.
- Others may be assigned.
Competencies
Builds Networks - Effectively building formal and informal relationship networks inside and outside the organization.
Communicates & Listens Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens to accurately receive and interpret messages in the communication process.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Decision Making - Making good and timely decisions that keep the organization moving forward.
Time Management - Planning and exercising conscious control of time spent on specific activities, especially to increase effectiveness, efficiency, and productivity.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.
Conflict Management - Handling conflict situations effectively, with a minimum of noise.
Supports Core Values - Able to demonstrate support and adherence to Contec’s core values: respect for others, doing “whatever it takes” within Contec’s core values, vision, and strategic direction, exhibiting integrity, having a tolerance for risk, understanding there is life outside of work, enjoying the ride.
Qualifications/Requirements
Bachelor's degree (BA. or BS.) from a four-year accredited college or university; three (3) to five (5) years of industry-related experience and/or training; or equivalent combination of education and experience.
· Basic knowledge or ability to learn regulatory requirements (i.e., EPA, FDA, ISO) is required.
· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and the ability to learn and become proficient in Contec’s CRM system (C2) is required.
· Previous experience working within Cleanroom, or another regulated industry, is strongly preferred.
· Previous experience working within CRM systems is also strongly preferred.
Benefits
- Competitive market salary
- Climate controlled environment
- PTO starting at 17 days
- 9 company observed holidays plus 1 floating holiday
- Community service PTO (up to 40 hours annually)
- Insurance benefits, including medical (PPO), dental, vision, short and long-term disability, life insurance
- Two types of Flexible Spending Accounts, 1) Medical Spending Account and 2) Dependent Care Spending Account
- 401k and a company match (100% up to 3%, and then 50% of the next 2% deferred)
- Tuition Reimbursement Opportunities
- Family Benefits
- Adoption Assistance Program, Infertility Treatment Coverage
- Maternity and Parental Leave
- Onsite Amenities
- Onsite gyms, onsite health clinic, canteen for refreshment