What are the responsibilities and job description for the Customer Service and Jewelry Operations student intern position at Contempo Jewelers?
We are seeking a detail-oriented student or recent graduate to join our team of 4-7 employees for 15-18 hours per week, with a starting pay of $18/hour.
The position offers hands-on experience in both customer service and jewelry operations. Below is an outline of the key responsibilities and skills the student will gain:
Customer Interaction and Sales:
- Develop knowledge of fine jewelry, including the ability to identify silver, gold, platinum, and other metals.
- Assist customers in selecting pieces, answering inquiries, and connecting with their needs.
- Build relationships with clients and provide a welcoming experience in the store.
Jewelry Repairs and Quality Control:
- Support Billy, our in-house jeweler, in the repair department.
- Learn to intake repairs, document requests accurately, and eventually perform quality control checks on completed repairs.
Operational Support:
- Manage inventory and track sales using our POS system.
- Handle customer calls and appointments and ensure their needs are met efficiently.
- Perform light cleaning, such as vacuuming and maintaining display glass, to uphold the store’s professional appearance.
- Write out checks to be sent to vendors and keep an organized file box of all invoices.
Requirements:
- Be available to work in-person store hours twice a week for 9 hour shifts (9:30AM- 6:30PM, 18 hours weekly)
- Previous jewelry experience is not a requirement, as long as you are willing to learn.
This internship provides a unique opportunity for students interested in fine jewelry, retail operations, or building customer relations. They will gain valuable skills in managing a small business, understanding high-value goods, and fostering customer trust.
Please let me (Ella) know if you have any questions about the position or anything else about Contempo. To apply, please send an email to ellalabate@gmail.com with expressed interest and a resume and I will set up a quick phone call with you to discuss the position and answer questions before an official in-person interview with the owner.
- Thank you for your time!
Salary : $18