What are the responsibilities and job description for the Automotive Production Manager / Warranty Process manager/Dispatcher position at Contemporary Automotive?
Help Wanted: Chrysler, Dodge, Ram, and Jeep Service Dispatcher/Warranty Process Manager
About Us:
Contemporary Automotive is a leading automotive dealership in Milford New Hampshire specializing in Chrysler, Dodge, Ram, and Jeep vehicles. We are committed to providing exceptional customer service and are seeking a highly motivated Service Dispatcher/Warranty Process Manager to join our team.
Position Summary:
The Service Dispatcher/Warranty Process Manager will play a crucial role in the efficient and effective operation of our service department. This position involves coordinating service appointments, managing technician workloads, and overseeing warranty processes.
Responsibilities:
- Monitor service appointments and manage technician workloads to ensure optimal efficiency.
- Process warranty claims and coordinate with manufacturers to ensure timely resolution.
- Maintain accurate records of service work performed and warranty claims.
- Communicate with service advisors regarding service updates, estimated repair costs, and warranty coverage.
- Assist in resolving customer complaints and ensuring customer satisfaction.
- Stay updated on manufacturer service bulletins and procedures.
Qualifications:
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in automotive service management systems.
- Knowledge of warranty procedures and regulations.
- Previous experience in a service department, preferably in the automotive industry.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
If you are a dedicated and results-oriented individual with a passion for the automotive industry, we encourage you to apply. Please submit your resume and cover letter .
Milford, NH, USA * Update location
Job Type: Full-time
Pay: $44,114.03 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Milford, NH 03055: Relocate before starting work (Required)
Work Location: In person
Salary : $44,114 - $80,000