What are the responsibilities and job description for the Client Setup Analyst position at Contemporary Staffing Inc?

Job Title : Client Setup Analyst

Job Overview :

We are seeking a detail-oriented Client Setup Analyst to join our team in a hybrid role based in Philadelphia, PA . This temporary / contract position offers up to $26.57 per hour. The Client Setup Analyst will be responsible for accurately setting up client accounts within the benefits administration system, ensuring seamless implementation of medical, pharmacy, dental, and vision plans. This role requires strong analytical skills, problem-solving abilities, and the ability to communicate effectively with internal teams and external stakeholders.

Compensation :

Hourly Pay : Up to $26.57 per hour
Employment Type : Temporary / Contract

Work Schedule :

Days : Monday - Friday

Hours : Standard business hours

Hybrid Schedule : Onsite in Philadelphia, PA (Tues, Weds, Thurs), remote (Mon, Fri)

Key Responsibilities of the Client Setup Analyst :

Process new client setups, renewals, cancellations, and account maintenance within the benefits administration system.

Accurately configure medical, pharmacy, dental, and vision benefits based on client purchase details.

Collaborate with Sales teams and Brokers to ensure proper setup and execution of benefits.

Investigate and resolve client setup issues, ensuring compliance with company policies and underwriting guidelines.

Review customer records for accuracy, reprocess incorrect data, and resolve operational discrepancies.

Work closely with Enrollment and Billing teams to communicate necessary updates.

Audit incoming setup materials and coordinate resolution of missing documentation.

Partner with benefit administration vendors to troubleshoot and resolve setup issues.

Support quality control processes by preparing documentation for group setup and modifications.

Provide technical guidance to Sales and other departments regarding benefit implementation.

Address broker inquiries, ensuring accurate setup in the broker commission system.

Represent the Client Setup Analyst team in internal and vendor meetings.

Qualifications and Skills for the Client Setup Analyst :

Education : Associate degree required; Bachelor's degree preferred, or 2-3 years of relevant experience.

Strong time management and organizational skills with the ability to meet deadlines in a fast-paced environment.

Ability to multitask, prioritize, and adapt to changing business needs.

Excellent communication skills, with the ability to interact with internal teams and external clients.

Analytical and problem-solving abilities to troubleshoot client setup discrepancies.

Understanding of underwriting guidelines and benefit structures.

High proficiency in Microsoft Office and the ability to learn proprietary and vendor systems.

Professional demeanor with strong attention to detail and a commitment to accuracy.

Why Join Us?

As a Client Setup Analyst, you will play a vital role in ensuring a smooth onboarding process for clients, supporting benefit administration accuracy, and contributing to overall operational efficiency. If you are a detail-oriented professional with strong analytical and communication skills, we encourage you to apply!

About Us :

Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we've grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.

Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com .

Salary : $27

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