What are the responsibilities and job description for the RN Telephonic Patient Support position at Contemporary Staffing Solutions?
Job Title: Remote Registered Nurse
Job Overview:
We are seeking an experienced and compassionate Registered Nurse to join our team in a fully remote, contract-to-hire role. This position involves providing knowledgeable support to patients with chronic or rare conditions through telephonic and virtual interactions. The ideal candidate will assist patients in navigating therapeutic options, offering education and guidance to enhance their care experience.
Compensation:
- $25 - $30/hour, commensurate with experience and qualifications.
Work Schedule:
- Monday – Friday, 8-hour shift between 8:00 AM – 8:00 PM EST.
- Candidates must be flexible to work any shift within these hours.
- Minimal accommodations can be made. Set schedule is assigned at the time of offer.
- Possible shifts include:
- 12:00 PM – 8:00 PM EST
- 11:00 AM – 7:00 PM EST
- 10:00 AM – 6:00 PM EST
- 9:00 AM – 5:00 PM EST
- 8:00 AM – 4:00 PM EST
Key Responsibilities of the Remote Registered Nurse:
- Respond to inbound patient, caregiver, and potential volunteer inquiries with empathy and professionalism.
- Conduct outbound follow-up calls to provide additional support and resources.
- Utilize pre-approved scripts and protocols to screen patients and assess their needs.
- Provide accurate information regarding treatment options, services, and available resources.
- Record and process Adverse Events and escalations in accordance with established procedures.
- Enter data accurately into the designated systems while maintaining patient confidentiality.
- Collaborate with a virtual team to ensure exceptional service delivery.
- Complete required client and company-specific training programs.
Qualifications and Skills for the Remote Registered Nurse:
- Education: Bachelor’s Degree in Nursing (minimum).
- Licensure: Active and clear Registered Nurse (RN) license from FL, TX, GA, NC, PA, OH, IL, or TN.
- Experience: Minimum of 3 years in nursing. Experience in non-clinical roles, case management, or telephonic patient support is strongly preferred.
- Technical Skills: Intermediate to advanced computer proficiency and typing skills. Must be able to navigate multiple systems seamlessly.
Why Join Us?
As a Remote Registered Nurse, you will have the opportunity to support patients in a meaningful way while working from the comfort of your home. This contract-to-hire position offers a rewarding career path in patient advocacy and telehealth support.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
Salary : $25 - $30
