What are the responsibilities and job description for the Client Service Administrator #37554 position at Contemporary Staffing?
Job Title : Client Service Administrator
Job Overview :
We are seeking a dedicated Client Service Administrator to join our client's team in a hybrid role based in Wayne, PA. This temporary-to-hire position offers an hourly rate of $20 and provides a structured schedule with a mix of in-office and remote work. The Client Service Administrator will play a key role in supporting policy processing and underwriting teams by handling client requests, ensuring service standards are met, and maintaining accurate account documentation.
Compensation :
Hourly Pay : $20 per hour
Employment Type : Temporary-to-Hire
Work Schedule :
Days : Monday - Friday
Hybrid Schedule : Onsite in Wayne, PA (3 days per week, excluding Fridays), remote (2 days per week)
Availability : Must be available to work until 8 : 00 PM at least 1-2 days per week after training (final schedule provided post-training)
Key Responsibilities of the Client Service Administrator :
Process policy-related requests, including bind, cancel, loss run, and agent copy requests, while maintaining a 95% or higher accuracy rate.
Complete a minimum of 200 cases per month, ensuring efficiency and attention to detail.
Communicate with brokers, agencies, customers, and internal teams to clarify requests and facilitate seamless policy processing.
Research property locations, verify prior coverage and loss history, and assign occupancy codes for underwriting purposes.
Assist in account setup for new and renewal business, including special accounts such as hospitals, municipalities, and colleges.
Handle inbound and outbound calls, providing exceptional customer service and timely resolution of inquiries.
Qualifications and Skills for the Client Service Administrator :
Prior experience in customer service, administrative support, or a call center environment preferred.
Ability to manage high volumes of inbound and outbound calls with professionalism and efficiency.
Proficiency in Microsoft Office, particularly Excel, with the ability to learn and navigate multiple systems.
Bachelor's degree preferred but not required-equivalent experience will be considered.
Strong communication, problem-solving, and organizational skills with a keen eye for accuracy and detail.
Why Join Us?
This is an excellent opportunity for a detail-oriented and service-driven professional to grow within a dynamic organization. As a Client Service Administrator, you will be a key contributor in ensuring policy accuracy, maintaining client satisfaction, and supporting underwriting operations. If you thrive in a fast-paced, hybrid work environment and are looking for a long-term career opportunity, we encourage you to apply!
About Us :
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we've grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com .
Salary : $20
