What are the responsibilities and job description for the Collections Representative #37617 position at Contemporary Staffing?
Job Title : Collections Representative
Job Overview :
We are seeking a motivated Collections Representative to join our team in an onsite role in Yardville, NJ . This temporary-to-hire position offers an hourly wage of $21.00 and a consistent Monday-Friday, 9 AM-5 PM schedule. The ideal candidate will be comfortable managing account collections, making and receiving a high volume of calls, and handling challenging conversations professionally. This role is well-suited for individuals with a background in customer service, banking, or phone-based payment processing.
Compensation :
Hourly Pay : $21.00 per hour
Employment Type : Temporary-to-Hire
Work Schedule :
Days : Monday - Friday
Hours : 9 : 00 AM - 5 : 00 PM
Location : Onsite in Yardville, NJ
Key Responsibilities of the Collections Representative :
Manage a portfolio of 100 accounts, ensuring timely collection of lease payments, damage fees, and other outstanding balances.
Handle 50 inbound and outbound calls daily to follow up on payments and respond to customer inquiries.
Engage with customers in a professional and solution-oriented manner to resolve outstanding balances.
Process payments over the phone while maintaining compliance with company policies and procedures.
Maintain accurate records of customer interactions and collection efforts in the system.
Collaborate with internal teams to escalate and resolve complex account issues as needed.
Qualifications and Skills for the Collections Representative :
1 year of customer service experience in a call center, collections, or financial services environment.
Strong communication skills with a professional and confident phone presence.
Ability to handle difficult conversations while maintaining a customer-centric approach.
Experience in outbound calls or payment processing over the phone is highly preferred.
Strong organizational skills with the ability to multitask and manage a high volume of accounts.
Proficiency in Microsoft Office and the ability to learn internal software systems.
Why Join Us?
This Collections Representative role offers a structured and professional work environment without high-pressure quotas. If you thrive in a fast-paced setting, have a strong backbone for handling financial conversations, and enjoy problem-solving with customers, this could be the perfect opportunity for you! Apply today to take the next step in your career.
About Us :
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we've grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com
Salary : $21
