What are the responsibilities and job description for the Senior Learning Experience Architect position at Contentful?
About the opportunity
Are you a practicing Solution Architect, Solution Engineer, Software Engineer, Technical Partner Manager, Support Engineer, Developer Relations Advocate, or equivalent, who has experience working with Contentful or other API-first composable content systems? Do you enjoy helping others acquire new skills by creating technical documentation, how-to videos, or other media? Or maybe you’ve done some, but not all of these things. That’s OK too.
We’re looking to hire a multi-talented, technically savvy CMS expert with a keen understanding of major commerce and marketing technology platforms and current web technologies who can help us continue to create the industry’s most creative, impactful, and engaging learning experiences. Formal experience in instructional design / learning experience design is preferred, but not required.
This role will report into the Learning Services team and is not a people management role.
What to expect?
- You will research how different Contentful users are leveraging our platform to identify learning outcomes and scope high-impact learning materials
- Work across GTM and CX orgs (Learning Services, Support, PS), to build enablement programs, including training sessions, workshops, and certification programs
- Implementation training and certifications for delivery teams
- Product training and certifications for more technical developer teams
- Product training and certifications for less technical business teams
- You will own the end-to-end design, development, and release of new learning materials (self-paced courses, videos, simulations, documents, job aids, etc.) for the Contentful Learning Center
- You will design comprehension checks and assessment activities that accurately gauge learners’ ability to use Contentful software for real-world tasks
- You will measure and analyze the impact of learning materials and continuously maintain and update content to better support business and learning goals
- You will seek continuous improvement in the areas of operational excellence, scalability, efficiency, and learning effectiveness
What you need to be successful?
What's in it for you?
This role will need to be conducted in a state in which we are currently registered to do business.
The application deadline is 03 / 07 / 25
Colorado Salary Statement : The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD / technology), for example.
Colorado Salary Range : $130,000 - $145,000
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]
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Salary : $130,000 - $145,000
