Enterprise Sales Engineer

Enterprise Sales Engineer Job Description

About Conterra

Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000 mile owned and operated fiber network.

We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.

Fiber driven. People powered.

Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people and how much we care before, during, and after the build that truly sets us apart.

As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.

The Role
We are looking for an Enterprise Sales Engineer who excels in using advanced technology to drive business transformation. In this customer-facing role, you will collaborate with Sales and Customer Success teams to lead discussions that promote the growth and digital transformation of enterprise clients. You will design and architect solutions that meet customer needs and business objectives. Success in this role requires technical expertise and business acumen to address business challenges, develop tailored solutions, and present them to key stakeholders.

You will analyze customer requirements, apply industry best practices, and deliver solutions that solve specific business needs, becoming a trusted advisor who demonstrates how our offerings support digital initiatives.

Key Responsibilities

• Client Engagement: Lead customer meetings, both in-person and virtually. Deliver technical presentations and proposals that focus on customer goals, providing expert technical responses and demonstrating solution-selling skills.
• Solution Design: Conduct discovery to understand customer needs and architect solutions that meet requirements, leveraging our product portfolio.
• Training and Consultation: Advise customers, sales teams, and customer success on product features, availability, and best-fit solutions.
• Thought Leadership: Provide feedback to product management, sales, and customer success teams, sharing customer insights and improvement ideas.
• Advocacy and Pre-Sales Support: Act as a customer advocate by participating in technical sales presentations, proof-of-concept engagements, and RFP responses. Present solutions aligned with customer technology roadmaps.
• Partnership Across the Lifecycle: Work with local sales teams and internal stakeholders to address customer data lifecycle needs and build credibility through collaboration.

Ideal Candidate Profile

• Education: Bachelor's degree in Computer Science, Engineering, MIS, or equivalent experience.
• Experience: At least 5 years of experience in pre-sales engineering, consulting, or a similar technical role.
• Technical Expertise: Strong understanding of enterprise architecture and design, with knowledge in areas like network infrastructure, cloud services, and security.
• Communication Skills: Ability to lead technical workshops and engage IT stakeholders and executives.
• Sales Acumen: Proven experience in collaborative discussions with sales, product, and customer success teams to deliver solutions.
• Problem-Solving: Strong skills in turning ambiguous needs into actionable solutions, with creativity in solution development.
• Teamwork and Independence: Able to work both independently and with teams to develop solutions, communicate technical details effectively, and prioritize tasks in a fast-paced environment.
• Presentation Skills: Skilled in presenting solutions to technical and business audiences.
• Detail-Oriented: Excellent attention to detail and organizational skills.

Preferred Skills

• Industry certifications in specialized technologies.
• Experience with Ethernet, Cloud, UCaaS, and Security solutions.

Travel: Some travel required.

This role plays a critical part in driving enterprise customer success by leveraging technology to fuel business growth.

What we offer

• Core values that embody teamwork, integrity, and excellence
• A super talented team who values hard work, success, and fun :)
• Work/ Life Balance
• Premium health benefits (medical, dental, vision, flex spending, etc.)
• Flexible and generous PTO schedule paid holiday schedule
• 401K program

Diversity & Inclusion

Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.