What are the responsibilities and job description for the Office Coffee Route Driver position at Continental Canteen?
Description
Drives company-owned vehicle over established route to deliver and sell products or render services. Regularly contacts customers, finds new customers in proximity to existing client base. Replenishes items in pantries, on shelves, end caps, racks or display units and handles all product merchandising, sets up point of purchase materials, promotional signs, and arranges products in a way that contributes to higher volume usage.
Essential Duties & Responsibilities
- Drives truck to existing customer place of business and delivers product to designated point of receipt. To include; loading dock (direct delivery), client receiving location (customer direct), and designated office coffee pantries (pantry direct).
- Verifies all product ordered is received by the client. Records transaction on appropriate delivery tickets and/or electronic devices. Ensures clients acknowledges receipt by signing electronically (hand-held device) or on delivery ticket.
- Introduces customers to new products and services, in addition to company promotions; listens to and resolves service complaints at assigned accounts.
- Fills designated office pantry locations to proper inventory levels with such items as soft drinks, coffee, cups, condiments, and snack items; responsible for proper handling of perishable food products. (All cold food and milk products must be kept refrigerated at all times.)
- Places stock in cabinets, on shelves, coffee racks, or in designated coolers. Rotating product to ensure first-in and first-out product utilization.
- Selects items from warehouse and loads truck each day; prepares order forms for all necessary products for assigned route.
- Accountable for all receipt of goods, invoice or delivery ticket, cash received or collect, and products issued.
- Informs regular customers of new products or services; listens to and resolves service complaints; sets up merchandise and sales promotion displays or issues sales promotion materials to customers.
- Performs routine maintenance on and sanitation of office coffee and water equipment; conducts minor repairs and adjustments on machines such as; water filter exchanges, adjusting flow meters, clean brewer sprayer-head, de-liming brew valve, and replacing small machine components. Reports all out of service equipment to designated maintenance repair service operators or technician dispatcher.
- Unload and clean trash from delivery vehicle, perform daily vehicle operative checks, report vehicle problems to the proper parties, secure keys and vehicle.
- Ensures a safe work environment; performs job safely. Reports any unsafe acts or work conditions to the appropriate route sales manager.
- Other duties may be assigned.
Job Requirements
- Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to be conscientious, diplomatic, detail-oriented and comfortable working in a structured environment.
- Lift up to 50 lbs
Benefits
We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that.
- Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program.
- Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program.
Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.
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About Continental Canteen
The Great Lakes Food & Beverage Leader
Founded in 1989, Continental has grown from an office coffee and vending specialist to consistently ranking as one of the top events and contract dining and refreshment providers in the nation.
Guided by industry leaders and powered by the largest collection of culinary talent in the Midwest, our award-winning team has a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services.
Our singular mission is to delight our guests, every meal, every day.
It’s no secret that food brings us together. A cup of coffee is a chance to meet someone new. A meal is an opportunity to collaborate. At Continental, developing experiences that connect people is at the heart of everything we do.
Discover first-hand the passion of a full-service team committed to your vision and customizing services to support it.
Micro-Markets • Food Delivery • Full-Service Dining • Innovative Vending • Office Coffee & Water • Pantry Services • Barista Bars • Catering • Premier Events
Looking to grow your career on your terms? Get to know us more.
We Are Curious.
Bold, original thinking, and an innate curiosity for what’s new and next drives us to shake things up and create remarkable experiences.
We Dream Big.
We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we’re not afraid to dig into a challenge.
We Champion Each Other.
Collaboration, teamwork, and trust aren’t just buzzwords to us—they truly define our culture.
We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafés, premier events and more. If hospitality is in your DNA, if you’re passionate about making difference, if you’re eager to roll up your sleeves and be part of a team, we’re looking for you.
