What are the responsibilities and job description for the AVP, Senior Product Manager position at Continental Casualty Company?
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA’s benefits, check out our Candidate Guide.
The Sr. Product Manager is responsible for aligning the product strategy and roadmap with stakeholders, business objectives, the broader enterprise data strategy, and value stream budget and guardrails. They act as a trusted advisor to executive-level business owners, proactively communicating progress, challenges, and opportunities, and collaborate closely with solution architects, product owners, delivery teams, and technology partners to address architectural considerations, and innovation opportunities within the data ecosystem. This role leads the Actuarial Value Stream for Data & Analytics and partners closely with multiple functions within the actuarial department, including pricing, reserving, data management, and bureau/statistical reporting.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Owns, and has final authority for, the business strategy, content and priorities for a highly complex product or solution, operating with broad latitude in a multifaceted environment
Collaborates with Business Owner / Initiative Owners and key stakeholders to decompose Initiatives into Agile Release Train (ART)-level work efforts
Develops and owns the Agile Program Vision, Backlog and Program Increment (PI) Roadmap, continuously communicating to the Portfolio and Team levels
Develops Benefit Hypotheses and acceptance criteria in collaboration with multiple stakeholders with disparate priorities
Works with Portfolio Management, where applicable, actively engaging in Portfolio-level meetings and providing insights into budget parameters
Partners with system architects to prioritize architecture work aligned with the architectural runway and business priorities
Actively participates in Team-level PI ceremonies, providing business and user context
Owns internal and external stakeholder preparedness to receive and utilize the value of the product or solution/changes, including distribution channel, service partner and marketing and sales enablement, where needed
Owns the business strategy behind the product or solution lifecycle, along with legal and compliance adherence, to increase value while mitigating risks
Collaborates with customer experience and support through the lifecycle of the solution
Owns preparation of the complex solution context for implementation and owns decision-making for ART-level backlog
Participates in release management and solution validation
Provides strategic insights into work activities to help development teams in sizing
Aligns with the extended Product Management team in support of the overall Product Management discipline
May perform additional duties as assigned.
Reporting Relationship
Typically VP or above
Skills, Knowledge & Abilities
Embodies the Lean-Agile Mindset with a proven track record of effectively coaching, developing, mentoring and inspiring teams in an Agile work environment
In-depth technical, broad theoretical and working knowledge of the domain and solutions being developed, along with the proven ability to deliver outcomes across business functions in pursuit of value within their area of expertise and for the company
Proven ability to think strategically with limited information and develop plans and roadmaps aligned with disparate priorities of multiple stakeholders to realize outcomes aligned with business strategy
Strong ability to negotiate and resolve conflicts, facilitate delicate discussions, consider different approaches and make decisions that have an important impact on the business
Ability to prepare Solution Context (user environment) for changes due to implementation of solutions/updates
Proven ability to interact effectively with stakeholders at all levels, including business and technical/product teams; building and maintaining collaborative relationships
Ability to pivot and enact change quickly while managing stakeholder expectations and relationships
Excellent interpersonal, presentation, verbal and written communication skills
Strong leadership and management skills, demonstrating integrity and professionalism
Education & Experience
Bachelor’s degree, with Master's preferred, in a related discipline or equivalent work experience
Typically a minimum of twelve years of related work experience. Preferably as a Product Manager, Product Owner or equivalent role for complex insurance or finance based solutions within the domain, preferably with experience influencing senior leadership levels
Program-Level experience in Agile methodologies
Successful track record with Agile and Design Thinking methodologies, along with approaches to “from Project to Product” definition, prioritization and funding principles
Applicable certifications preferred - SAFe PO/PM, CSPO or PSPO
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.
