What are the responsibilities and job description for the IT Business Systems Analyst position at Continental Finance Company?
Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking an IT Business Analyst to support our Information Technology team.
The IT Business Systems Analyst is a member of an agile development team that delivers software products and services to internal stakeholders and external customers. The BSA plays a critical role in ensuring that the needs of the business and customers are captured and conveyed to the development team as part of our agile Scrum process.
***CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)***
Essential Functions:
- Engage with the business and product owners to gather and analyze requirements to define solutions that deliver outstanding value to our customers.
- Perform technical analysis to gain a deep understanding of business process flows. Document process flows and participates in design sessions to translate the technical design into a product solution.
- Work closely with the Product Manager, development team and QA analysts to ensure solutions being delivered meet the needs of the business and our customers.
- Develop user stories, acceptance criteria and screen mockups that effectively communicate requirements to the rest of the development team.
- Participate in sprint rituals such as backlog grooming, sprint planning, daily standups, and retrospectives.
Play an active role in the continuous improvement of our software delivery processes.
The ideal candidate will have the following:
- A very proactive approach and commitment to learning the details of the business processes and technical flows.
- Strong understanding of agile principles.
- Experience working as part of an integrated software development team in an agile environment.
- Experience as a business analyst working on both customer-facing web applications and internal business applications.
- Experience in the credit card industry, particularly in credit card servicing, is strongly preferred.
- Ability to discuss processes and flows with the business users and at the same time participate in technical discussions with the Product Teams.
- Experience with SQL Server databases. Ability to query databases to perform analysis and troubleshooting.
- Experience writing clear and concise user stories and acceptance criteria.
- Experience with Azure DevOps or similar tool for managing user stories and sprints.
- Strong written and verbal communication skills including technical writing skills.
- Excellent interpersonal skills.
- Able to interpret business needs into projects.
Why Continental Finance?
Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.
CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!
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