What are the responsibilities and job description for the Assistant Service Manager position at Continental Realty?
Position: Assistant Service Manager for The Flats at Ballantyne – Charlotte, NC
Role Overview
As the Assistant Service Manager, you are expected to lead by example for the service team of this community with 194 apartment-homes. Help set the standard by demonstrating superior technical skills and leadership. You are the right-hand person for the Service Manager, especially when that individual is not present.
Most Important Responsibilities
- Demonstrate keen leadership qualities and take initiative to help guide the team as they make timely high-quality repairs, perform preventive maintenance, and deliver exceptional customer service.
- Work closely with the Service Manager and the entire team to communicate the mechanical/technical aspects of the community and make good decisions.
- Share your knowledge with the team, while continuing to develop your own future management potential.
- Take direction from the Community Manager and Service Manager to ensure everyone follows CRC protocol.
- Help manage the day-to-day maintenance activities for this community.
- Assist with scheduled preventative maintenance.
- Oversee the quality of final work product, while performing tasks yourself, i.e. turns and tickets.
Most Important Qualifications
- MUST BE A GO-GETTER with a proven track record of stepping up to the plate and taking initiative.
- 2 years of Service Tech exp in property management.
- HVAC, plumbing, electrical, appliance repair, carpentry, drywall, etc.
- Experience on various building systems, including trash compactor, elevators, internal hallways.
- Demonstrated leadership skills required.
- EPA and CPO certifications required.
- Must be willing to participate in the emergency on-call rotation.
- Vehicle, driver’s license, appropriate tools
We own and operate all of our assets and invest in the long term. Voted a Top Workplace Nationally for several years in a row recently.
