What are the responsibilities and job description for the Community Manager position at Continental Realty?
Position: Community Manager for Cardiff Hall and Stevenson Lane – Towson, MD
Role Overview
As the Community Manager you will manage Cardiff Hall (127 units) and Stevenson Lane (116 units) to increase profitability through day-to-day operational and financial management.
Most Important Responsibilities
- Maintains the revenue, expenses, physical and economic occupancy in accordance to the budget and projections.
- Respond to any potential housing violations and liability concerns about the property.
- Manage property inspections in accordance with CRC requirements.
- Successfully manage renewals for resident retention goals.
- Assist with coaching and developing the team.
- Reporting on weekly traffic trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
- Manage outreach marketing efforts throughout the year to assist in traffic generation and building relationships in the community.
- Delinquency management.
Most Important Qualifications
- Exp as Community Manager is strongly preferred, student housing a plus.
- Effective time management skills to oversee two assets simultaneously.
- Must be willing to work two Saturdays per month due to smaller team size.
- Financial reporting exp, including budget preparation, variance reporting and delinquency management.
- Demonstrated ability to train and coach team members at both sites.
- Hands-on exp with managing sales and follow-ups, able to work the front lines with competing demands throughout the day.
- Demonstrated ability to independently handle resident issues.
- Organizational skills, strong follow up, attention to detail and ability to multitask.
