What are the responsibilities and job description for the Move-In Coordinator at Red Cedar Lodge position at Continental Senior Living Management LLC?
Red Cedar Lodge is ready to hire a Move-in Coordinator for our wonderful senior living community in the heart of Lansing, Michigan!
Do you have experience in senior living? Are you passionate about working with seniors and their families?
This pivotal role provides internal marketing tasks and move-in coordination that supports a smooth and compassionate transition from initial inquiry to move-in. This role is also responsible for following up on inquiries, scheduling tours, conducting initial appraisals of prospective residents, and coordinating the next steps in the move-in process.
Duties for this role will include:
• Assisting with Sales and Inquiries from Prospective Residents, Family Members and Professional Referral Sources
• Taking initial telephone inquiry calls in support of the Community Relations Director.
• Conducting follow-up calls on prospective residents in support of the Community Relations Director.
• Touring prospective residents and/or their families throughout the community, obtaining and providing pertinent information to help them make a decision to move to the community
• Communicate inquiry and move-in process to prospective residents as needed
• Participating in the development of marketing plans and community events
• Overseeing the move-in process to help ensure a pleasant experience for the new residents and
family members.
• Coordinating with the Executive Director and/or Wellness Director regarding the completion of all related resident move-in paperwork
At Continental Senior Communities, we live by our Five Pillars
- Our Team Pillar: brings focus to our team members that are at the core of our company
- Our Customer Pillar: empowers our residents to live their lives the way they wish.
- Our Community Pillar: engages the larger community to support each other.
- Our Innovation Pillar: seeks to find ways to improve the lives of everyone we touch.
- Our Stewardship Pillar: ensures that our communities are committed to economic, human capital and environmental sustainability.
We Offer:
- PTO time...starts accumulating from your first day!
- Flexible Schedule-work your day, your way...We value your time!
- Extensive benefits plan, 401K plan; tuition reimbursement
- Complimentary staff meals-Restaurant quality dining experiences for residents and staff
- Comfortable staff lounge – Equipped with charging stations
- Friendly, Upbeat Work Environment
- and MUCH MORE!
