Appointment Specialist

Seeking an Appointment Specialist!

A Kansas City company is looking for a highly motivated, adaptable, and personable individual to qualify and schedule sales prospects. The perfect candidate is competitive in-nature , goal-focused, and relentless in closing deals.

Continental Siding Has Been in the Kansas City Area Since 1982

About Continental Siding:

Continental Siding was founded in 1982 by Jerry O’Neal. After working in the industry for a company that didn’t deliver the quality people deserved, he set out to serve homeowners with the highest quality products, a revolutionary installation method, and all at a price tag homeowners could afford. Today, we have multiple locations spread across Missouri and Kansas and are more driven than ever to help people find pride in their home through a suite of exterior home products and services.

Read more about Continental Siding - www.continentalsiding.com

Our Mission and Purpose:

Helping more people love their home. We care about people and want to help them make a confident purchase, have pride in their home, and have peace of mind for the future. Continental Siding is currently looking for a highly motivated individual seeking a long-term career, with the market's top home improvement company.

Job Purpose: Continental Siding is seeking an enthusiastic, friendly, detail-oriented individual to fill this position at our Independence, MO showroom. This person will have duties that include setting appointments over the phone and in person, being upbeat & positive, coordinating drive times between appointments, making reminder calls, corresponding with customers daily, and walking customers around the showroom to view color & style options.

If you are looking for a growing company with opportunities for advancement send us your resume! We will review all resumes and contact those individuals whom we want to interview.

Hours: Monday – Thursday, 9:00 am- 6:00 pm or 10:00 am - 7:00 pm, Friday 9 am-6:00 pm

with alternating Saturdays 9 am -5 pm (The final Schedule, will be worked out with your Manager, 40-hour work week)

Pay: $18.00-$20.00 an hour plus bonuses

Benefits:

• 401(k)
• Dental Insurance
• Health Insurance
• Paid time off
• Vision Insurance

Responsibilities:

• Schedule free estimate appointments for customers
• Make reminder calls
• Enter appointment information in our customer database
• Walk customers around the showroom to view options
• Process payments
• Cover the Receptionist's desk during breaks and lunch
• Provide excellent, professional customer service at all times

Skills:

• Good verbal and written communication skills
• Professional personal presentation
• Have a working knowledge of Microsoft Office
• Have good problem-solving skills
• Must be customer service oriented
• Must have great attention to detail
• Must be reliable and punctual
• Should be dependable, honest, respectful, and trustworthy
• Should be flexible and possess cultural awareness
• Ability to work as a team and individually

Requirements:

• Sales Experience is a plus
• Call center or Inside Sales Role
• Ability to deal with rebuttals over the phone
• Willing to work a flexible schedule with rotating Saturdays
• Dependable and trustworthy
• Positive attitude and culturally aware
• Must have a VALID Drivers License & reliable transportation
• High school diploma required
• Knowledge of MS Office and relevant software applications

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to sit, reach, stoop, kneel, crouch, crawl, hear, talk, lift, and or maneuver up to 50 pounds, type, and write. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Disclaimer: This job description is not designed to cover or contain a comprehensive list of duties, qualifications, physical demands, and activities of the employee. All items may change, new ones may be added, or the scope of the job may change as necessitated by business demands.

EEO Statement: Continental Siding is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #INDCSSP004