What are the responsibilities and job description for the Administrative Assistant position at Continuum Care of Miami?
Continuum Care of Miami -
Job Title / Position :
Administrative Assistant
Reports To : Office Manager
JOB DESCRIPTION SUMMARY
The Administrative Assistant role is to provide support to the Clinical Care Team , Office Manager and Supervisors. The A dmin A ssist ant will manage the interdisciplinary schedules and the electronic medical records system , including but not limited to the Referrals / Intake process . The Administrative Assistant may also support administrative functions of the back office to include, but not limited to answering phone calls , gathering documents from field staff and employees, and any requested day to day office tasks .
ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES
1. Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards .
2. Counseling any employees struggling in their roles .
3. Answering telephone calls and emails from customers and clients and directing them to relevant staff
4. Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required
5. Interviewing and training new office employees and organizing their employment paperwork
6. Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
7. Reporting office progress to senior management and working with them to improve office operations and procedures
8. Coordinates schedules with field staff, and maintains communication to arrange for the remaining of the week throughout the weekend.
9. Assists o ffice manager with chart audits ; employee s and patient s .
10. Prints reports on IDG days and turns into designated case manager as well as keeping track of the employee sign out document sheets.
11. Notifies field staff of any incomplete or late visits on a weekly basis.
12. Maintains confidentiality of PHI and organization information at all times .
13. Coordinates with referral sources, marketing and clinical teams as well as inputting new referrals into HCHB to ensure patient transition into hospice care .
14. Manages referral tracker log, including communication with marketers to ensure all information is up to date as needed.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
POSITION QUALIFICATIONS
1. High School Diploma
2. Two (2) years healthcare administrative experience; previous experience in a Hospice organization required
3 . Working knowledge of MS Office Applications and Google Drive applications
4 . Ability to establish and maintain effective working relationships
5 . Ability to critically think and problem-solve
6 . Ability to work under pressure and multi-task while meeting deadlines
7 . Effective social interaction, communication and organizational skills
8 . Personal car for travel and valid driver’s license
9 . Carry personal auto liability insurance coverage
