Assistant Program Manager

Scope of Service: Assists the Program Manager in the coordination, implementation, scheduling, and supervision of responsibilities within assigned program. Assists the Program Manager to train and supervise direct care staff, interns, and volunteers. Provides comprehensive planning, networking, and active supports for the care and treatment of persons served including face-to-face hands-on supportive assistance with activities of daily living. Performs other duties as assigned.

ESSENTIAL JOB FUNCTIONS

Client Care & Program Management

• Supports Program Manager in the administration of program standards and procedures related to the operation and provision of services.
• Provides face-to-face hands-on supportive assistance enabling clients to maintain living in their apartment/home, including activities of daily living, assisting with personal care, and other activities which promote healthy living.
• Ensures clients are treated with respect and dignity, provided with quality care.
• Coordinates client’s activities providing opportunities for individuals to make choices and decisions.
• Responsible to follow state and Agency guidelines to administer medication and maintain all appropriate trainings as applicable.
• Coordinates and assists with transportation for the clients.
• Works with Program Manager to ensure interdisciplinary team meets as needed to support client care and to coordinate Individual Plans and Level of Needs Assessments.
• Works within team to track and report daily data for behavior, goal, teaching, and ADL strategies.
• Assists in monitoring use and maintenance of the agency vehicle(s) assigned to program.
• Conducts supervisory spot checks in conjunction with management.
• Provides appropriate care management supports and maintains charting standards consistent with regulatory and Agency policy.
• Works with staff to promote a clean, safe, and organized work environment for both staff and clients.
• Responsible for data input with designated electronic systems. Completes monthly data submission in accordance with regulatory and Agency policy.
• Maintains working relationships with identified community providers and family members.
• Attends agency sponsored in-services, outside trainings, conferences and meetings to facilitate continued professional growth.
• Supports the management in implementing changes in the program reflecting identified agency priorities and strategic plan.

Clinical Services and Supervision:

• Supports Program Manager with program admissions, planning, and discharge processes.
• Assists with facilitating staff and house/community meetings.
• Assists in monitoring documentation of services and the collection of data.
• Responds to crisis situations and provides appropriate interventions, de-escalation, and debriefing.
• Provides rotating on-call coverage.
• Works with Program Manager in the recruitment, selection, and hiring of staff.
• Provides and documents supervision and evaluations. As assigned, consistent with agency policy.
• Provides new staff with program orientation and ongoing professional development and training.
• Addresses concerns with staff or other professionals constructively and in a timely fashion.

Quality Assurance:

• Adheres to policies and practices as outlined in staff handbook and program operations manual.
• Consistently works in a respectful, constructive, and cooperative manner.
• Upholds all Health Insurance Portability and Accountability Act (HIPAA) regulations and secures all necessary releases of information for outside communication.
• Models culturally competent behavior interacting with clients, providers, and fellow staff.
• Maintains accurate electronic records and case files as assigned and in accordance with programming, contractual, licensing, and accreditation requirements.
• Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities.
• Participates in agency committee work when available or as permitted.
• Completes all trainings as required per program contract and agency policy.
• Maintains property to ensure building/office is welcoming upon entrance.
• Attends agency sponsored in-services, outside trainings, conferences and meetings to facilitate continued professional growth and ensure the quality of case management practices.

QUALIFICATIONS

• Bachelor’s degree preferred in a related field with at least 1-year supervisory experience. Associate’s degree considered with a minimum of two (2) years’, or high school degree considered with at least three (3) consecutive supervisory experience.
• Prior experience working with people with mental illness, addiction disorders, and/or intellectual disabilities is required.
• Valid Connecticut Driver’s license is required. Scattered site and non-24 hr. program positions require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles.
• First Aid/CPR certification or willingness to obtain certification within 90 days of hire. Employee is responsible to maintain ongoing certification.
• Proficient computer skills required, including Microsoft Office and electronic record keeping.

VA Next Step Program - New Haven, CT FT 40 Hours Tuesday - Saturday 11pm - 7am

Job Type: Full-time

Pay: $58,656.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Loan forgiveness
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Overnight shift
• Overtime

People with a criminal record are encouraged to apply

Application Question(s):

• Have you ever worked for Continuum of Care or Continuum Home Health? Yes or No

Education:

• High school or equivalent (Preferred)

Experience:

• Supervisory: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• New Haven, CT 06511 (Required)

Ability to Relocate:

• New Haven, CT 06511: Relocate before starting work (Required)

Work Location: In person

Salary : $58,656