Community Support Assistant Positions

Department: Mental Health Services

Job Title: Community Support Assistant

Continuum offers excellent benefits, matching 401(k) plan, including a generous PTO package and 12 paid holidays compensated at Double Time!

Scope of Service: Provides comprehensive community-based residential and support services to persons with mental health, intellectual, and addiction needs. Provides hands-on, intensive skill- building interventions and supports to enrich and achieve an overall level of independence and well- being. Collaborates with Community Support Specialists and program to support client in achieving aspirations through person-centered, strengths-based, and culturally competent methods. Performs other duties as assigned. Veterans, those with disabilities and CNA's are encouraged to apply. EOE

ESSENTIAL JOB FUNCTIONS

Client Care:

• Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries.
• Supports client’s integration into the community providing resources for clients that enable them to secure and maintain affordable housing. Maintains regular contact with clients as defined.
• Coordinates and assists clients with referrals, obtaining and maintaining entitlements, money management, treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc.
• Develops, implements, and monitors person-centered plans with the client in all aspects of care, up to and including the intake and discharge processes.
• Enhances a client’s independent living skills by assessing and providing various modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance).
• Assists the client in identifying potential barriers to achieving his/her aspirations and goals, and links the client to appropriate services to address these obstacles.
• Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities, and discharge planning when appropriate.
• Conducts regular apartment/room inspections and assists the clients in maintaining the cleanliness of their living spaces which may require hands-on assistance.
• Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary.
• Facilitates/co-facilitates psycho-educational groups as indicated.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Supervises, monitors, and documents self-administration of client medications as applicable.
• Attends and participates in staff and All-Treater’s meetings, rounds, and supervision.
• Provides additional case management support to the Housing First & Pilots staff and clients as needed.

QUALIFICATIONS:

• Bachelor’s Degree preferred. High School Diploma or equivalent considered with a minimum of 3-years’ experience in related field.
• Prior experience working with people with severe and persistent mental illness, intellectual disabilities, and/or addiction.
• Valid Connecticut Driver’s license with clean driving record is required. Program positions may require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles.
• First Aid/CPR certification or willingness to obtain certification within 90 days of hire. Employee is responsible to maintain ongoing certification.
• Proficient computer skills required, including Microsoft Office and electronic record keeping.

The following CSA positions are available with the following payrates listed below:

FT/PT - First/Second/Third Shift/Per Diem/Substitute Staff Rate: $18.83 - Weekend Differential $19.83

FT/PT and Per Diem shifts available at the following locations:

Community Support Assistant (CSA) Positions:

New Haven Crisis - New Haven, CT:

• PT 16 Hours Friday & Saturday 11PM – 7AM
• PT 16 Hours Sunday – Monday 12AM – 8AM
• PT 16 Hours Sunday – Monday 7AM – 3PM
• PT 16 Hours Friday and Saturday 4PM - 12AM

New Haven Halfway House - New Haven, CT:

• PT 16 Hours Friday/ Saturday 11pm - 7am
• FT 40 Hours Tuesday - Saturday 7AM - 3PM
• PT 16 Hours Saturday/Sunday 3pm - 11pm

Emergency Housing Services Program - New Haven, CT:

• FT 40hours Sunday - Thursday 7am - 3pm
• FT 40 hours Sunday- Thursday 3pm- 11pm
• PT 16 hours Sunday/Monday 8am to 4pm

Intensive Support Living Program - ISLP - New Haven, CT:

• FT 40 Hours Monday - Friday 8am - 4pm
• FT 40 Hours Sunday - Thursday 12am - 8am
• FT 40 Hours Monday - Friday 12am to 8am
• PT 16 Hours Saturday/Sunday 4p-12a
• PT 16 Hours Saturday/Sunday 12a-8a
• PT 16 Hours Saturday/Sunday 12a -8a

A Common Bond - New Haven, CT:

• FT 40 Hours Thursday - Monday 3pm - 11pm
• PT 16 Hours Sat/Sun 8am - 4pm

ICL/Expansion Marks Walk - New Haven, CT:

• PT 16 hours Saturday /Sunday 8am - 4pm Working 1:1 with 2 male clients
• PT 16 Hours Sun/Mon 12PM-8PM

ICL/Blake ST. - New Haven, CT: (1:1 Resident)

• PT 16 Hours Fri/Sat 11PM-7AM

ICL/Blake ST. - New Haven, CT: (3:1 Resident)

• PT 16 Hours Saturday/Sunday 7AM-3PM

ICL/BLVD - New Haven, CT: (1:1 Resident)

• PT 16 Hours Sat/Sun 3PM-11AM
• PT 16 Hours Sat/Sun 11AM-7AM
• PT 16 Hours Saturday/Sunday 7AM-3PM

Work Remotely:

• No

Job Types: Full-time, Part-time, Temporary

Pay: $18.83 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

• Have you ever been employed with Continuum of Care? Is yes, which program were you hired to work?
• Please indicate which program and position you are interested in.

Education:

• High school or equivalent (Required)

Experience:

• Direct Care Support: 1 year (Preferred)
• Mental Health or Intellectual Disabilities: 1 year (Preferred)
• Addiction: 1 year (Preferred)

License/Certification:

• First Aid Certification (Preferred)
• CPR Certification (Preferred)
• Driver's License (Required)

Ability to Relocate:

• New Haven, CT: Relocate before starting work (Required)

Work Location: In person

Salary : $19