What are the responsibilities and job description for the Spa Specialist position at Contour Spa Mason?
Overview
We are seeking a dedicated and knowledgeable Specialist to join our team. This role is essential in providing exceptional customer service and ensuring a positive shopping experience for our clients. The ideal candidate will possess strong communication skills, a solid understanding of retail operations, and the ability to effectively supervise team members. This position is perfect for individuals who thrive in a fast-paced environment and have a passion for retail.
Duties
- Supervise daily operations within the store, ensuring that all staff adhere to company policies and procedures.
- Engage with customers to provide outstanding service, addressing inquiries and resolving issues promptly.
- Conduct product demonstrations to educate customers about features and benefits, enhancing their shopping experience.
- Utilize retail math skills to manage inventory levels, stock shelves efficiently, and assist in ordering supplies as needed.
- Implement upselling techniques to maximize sales opportunities while maintaining customer satisfaction.
- Collaborate with team members to maintain a clean, organized, and visually appealing store environment.
- Monitor sales performance and provide feedback to team members to encourage improvement.
- Sales driven
- Must be able to travel every now and then to our other location in Grove City.
Requirements
- Previous experience in retail sales or grocery store operations is preferred.
- Strong supervisory skills with the ability to lead and motivate a team effectively.
- Proficient in basic math skills for inventory management and sales tracking.
- Excellent communication skills, both verbal and written, with the ability to engage customers positively.
- Experience with product demonstrations and upselling techniques is a plus.
- Ability to work flexible hours, including weekends and holidays as needed.
Join us as we strive to create an exceptional shopping experience for our customers while fostering a supportive work environment for our team!
Job Types: Full-time, Part-time
Pay: $15.00 - $70.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Mason, OH 45040 (Required)
Ability to Relocate:
- Mason, OH 45040: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $70