What are the responsibilities and job description for the Sheriff's Community Service Officer position at Contra Costa College?
The Position
Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit
The Contra Costa County Office of the Sheriff enjoys an outstanding reputation as one of the most professional, progressive agencies in the United States. In addition to operating the most innovative detention facilities in the country, the Office of the Sheriff provides patrol services throughout the county including four contract cities for which it provides total police services. Many other specialized assignments are also available. As a department of over 1,000 employees, the Contra Costa County Office of the Sheriff continues to grow and progress, providing excellent opportunities for career development for its deputies.
The Sheriff's Office is excited to announce the recruitment of a Sheriff’s Community Services Officer for one (1) vacancy. Sheriff’s Community Services Officer, under general supervision, performs non-hazardous vehicle code and parking regulation enforcement duties throughout the general unincorporated area of Contra Costa County, including contracted agencies, parks, and special districts. Sheriff’s Community Services Officers are responsible for observing and reporting problems, violations, and emergencies to sworn personnel and promptly follow up with clear and accurate reports for incidents.
If you're interested in starting your career in one of the most professional, progressive agencies in the United States then this would be a great opportunity for you!
We Are Looking For Someone Who
The eligible list established from this recruitment may remain in effect for six (6) months.
Minimum Qualifications
License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process.
Education: Possession of a high school diploma, G.E.D. equivalency, or a high school proficiency certificate.
Experience: One (1) year of full-time, or its equivalent, experience in the class of Sheriff’s Ranger in Contra Costa County Or Two (2) years of full-time, or its equivalent, experience in a field or office environment which included substantial public contact, or the exchange of detailed verbal information, including interpreting/clarifying rules, regulations, policies or procedures and handling complaints as a primary element of the work performed.
Age Requirement: Must be at least 18 years of age at time of hire.
Background Requirements: Ability to pass a thorough background investigation, including a polygraph, conducted by the Contra Costa County Office of the Sheriff.
Shall not have been convicted of a felony or of any offense that would have been a felony if committed in this state.
Desirable Qualifications
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment-specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at 1 855-524-5627.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
01
The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for the position and to assist Human Resources staff in assessing each applicant's qualifications. Your responses to the questionnaire will be used to better understand relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application" or "see resume."
Do you possess a valid California Motor Vehicle Operator's License?
Which of the following best describes your highest level of education?
Do you possess at least one (1) year of full-time (or the equivalent of full-time) experience in the class of Sheriff's Ranger in Contra Costa County?
How many years of experience do you possess in a field or office environment which included substantial public contact?
If you indicated you have two (2) years of full-time experience in a field or office environment which included substantial public contact please list the company names and employment dates below. If you do not have the experience as described type N/A.
07
How many years of experience do you possess in a position that involved the exchange of detailed verbal information, including interpreting/clarifying rules, regulations, policies or procedures and handling complaints as a primary element of the work performed?
If you indicated you have two (2) years of full-time experience in the exchange of detailed verbal information, including interpreting/clarifying rules, regulations, policies, or procedures and handling complaints as a primary element of the work performed please list the company names and employment dates below. If you do not have the experience as described type N/A.
09
If hired, you must be at least 18 years of age at time of hire.
If hired, you must be able to pass a thorough background investigation, including a polygraph, conducted by the Contra Costa County Office of the Sheriff. Shall not have been convicted of a felony or of any offense that would have been a felony if committed in this state.
By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process, or released from future employment with Contra Costa County.
Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit
The Contra Costa County Office of the Sheriff enjoys an outstanding reputation as one of the most professional, progressive agencies in the United States. In addition to operating the most innovative detention facilities in the country, the Office of the Sheriff provides patrol services throughout the county including four contract cities for which it provides total police services. Many other specialized assignments are also available. As a department of over 1,000 employees, the Contra Costa County Office of the Sheriff continues to grow and progress, providing excellent opportunities for career development for its deputies.
The Sheriff's Office is excited to announce the recruitment of a Sheriff’s Community Services Officer for one (1) vacancy. Sheriff’s Community Services Officer, under general supervision, performs non-hazardous vehicle code and parking regulation enforcement duties throughout the general unincorporated area of Contra Costa County, including contracted agencies, parks, and special districts. Sheriff’s Community Services Officers are responsible for observing and reporting problems, violations, and emergencies to sworn personnel and promptly follow up with clear and accurate reports for incidents.
If you're interested in starting your career in one of the most professional, progressive agencies in the United States then this would be a great opportunity for you!
We Are Looking For Someone Who
- Is an effective communicator, proactive in informing and sharing information
- Is an excellent writer and appreciates attention to detail
- Is customer-service oriented, able to assist customers quickly and effectively
- Can multi-task and adapt to different situations as they arise
- Can establish effective working relationships with management, employees, employee representatives, and the public representing diverse cultures and backgrounds
- Patrolling designated areas in a vehicle
- Reviewing, initiating, and processing citations
- Collecting video evidence
- Composing original reports and supplemental information for open cases
- Responding to accidents or emergencies and contacting appropriate emergency personnel
- Reporting criminal activities to sworn supervisory personnel
- You will have a rewarding career knowing you are making an impact on your community
- You will be empowered to make decisions with little immediate supervision
- You will have a set schedule with most weekends off
- You may be required to deal with unhappy or irate citizens
- You may have to effectively manage a heavy workload
- Occasionally, there may be last-minute schedule changes that are required
- Professional & Technical Expertise: Applying technical subject matter to the job
- Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
- Oral Communication: Engaging effectively in dialogue
- Writing: Communicating effectively in writing
- Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
- Self-Management: Showing personal organization, self-discipline, and dependability
- Professional Impact: Presenting self as a positive representative of the organization
- Fact Finding: Obtaining facts and data pertaining to an issue or question
- Reading Comprehension: Understanding and using written information
- Attention to Detail: Focusing on the details of work content, work steps, and final work products
- Handling & Resolving Conflict: Managing interpersonally strained situations
- Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
The eligible list established from this recruitment may remain in effect for six (6) months.
Minimum Qualifications
License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process.
Education: Possession of a high school diploma, G.E.D. equivalency, or a high school proficiency certificate.
Experience: One (1) year of full-time, or its equivalent, experience in the class of Sheriff’s Ranger in Contra Costa County Or Two (2) years of full-time, or its equivalent, experience in a field or office environment which included substantial public contact, or the exchange of detailed verbal information, including interpreting/clarifying rules, regulations, policies or procedures and handling complaints as a primary element of the work performed.
Age Requirement: Must be at least 18 years of age at time of hire.
Background Requirements: Ability to pass a thorough background investigation, including a polygraph, conducted by the Contra Costa County Office of the Sheriff.
Shall not have been convicted of a felony or of any offense that would have been a felony if committed in this state.
Desirable Qualifications
- Education in Law Enforcement
- Bi-lingual in Spanish
- Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
- Online Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in the online multiple-choice assessment. The assessment will be conducted to measure candidates' competencies as they relate to the job. These may include but are not limited to: Safety Focus, Writing, Action & Results Focused, Self-Management, Reading Comprehension, Handling & Resolving Conflict. (Weighted 100%) Tentatively scheduled to take place via computer (remotely) 04/21/25- 04/26/25
- Departmental Hiring Interview: TBD
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment-specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at 1 855-524-5627.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
01
The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for the position and to assist Human Resources staff in assessing each applicant's qualifications. Your responses to the questionnaire will be used to better understand relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application" or "see resume."
- I understand
Do you possess a valid California Motor Vehicle Operator's License?
- Yes
- No
Which of the following best describes your highest level of education?
- I do not have a GED or High School Diploma
- G.E.D. equivalency
- High School Diploma/High School Proficiency Certificate
- Some College
- Associate's Degree
- Bachelor's Degree
- Master's Degree or higher
Do you possess at least one (1) year of full-time (or the equivalent of full-time) experience in the class of Sheriff's Ranger in Contra Costa County?
- Yes
- No
How many years of experience do you possess in a field or office environment which included substantial public contact?
- 2 or more years of experience as described
- 1 or more, but less than 2 years, of experience as described
- Less than 1 year of experience as described
- I do not have any experience as described
If you indicated you have two (2) years of full-time experience in a field or office environment which included substantial public contact please list the company names and employment dates below. If you do not have the experience as described type N/A.
07
How many years of experience do you possess in a position that involved the exchange of detailed verbal information, including interpreting/clarifying rules, regulations, policies or procedures and handling complaints as a primary element of the work performed?
- 2 or more years of experience, as described
- 1 or more, but less than 2 years, of experience as described
- Less than 1 year of experience as described
- I do not have any experience as described
If you indicated you have two (2) years of full-time experience in the exchange of detailed verbal information, including interpreting/clarifying rules, regulations, policies, or procedures and handling complaints as a primary element of the work performed please list the company names and employment dates below. If you do not have the experience as described type N/A.
09
If hired, you must be at least 18 years of age at time of hire.
- Yes, I understand
If hired, you must be able to pass a thorough background investigation, including a polygraph, conducted by the Contra Costa County Office of the Sheriff. Shall not have been convicted of a felony or of any offense that would have been a felony if committed in this state.
- Yes, I understand
By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process, or released from future employment with Contra Costa County.
- I agree
- Required Question
