Demo

Network Administrator I

Contra Costa County, CA
San Francisco, CA Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/20/2025

Salary : $100,722.36 - $122,428.56 Annually

Location : Contra Costa County, CA

Job Type : Permanent Full-Time

Job Number : LNSA-2025A

Department : Information Technology

Opening Date : 02 / 10 / 2025

Closing Date : 2 / 23 / 2025 11 : 59 PM Pacific

FLSA : Exempt

Bargaining Unit : ZA

The Position

Bargaining Unit : Local 21 - Supervisory Management

Why join the Contra Costa County Department of Information Technology?

The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation.

We are excited to announce that Contra Costa County is seeking to fill one (1) vacancy for Network Administrator I.

As a Network Administrator I within the Department of Information Technology, you will be an integral part of our dynamic team. Your role will involve administering, monitoring, and maintaining systems, contributing to the implementation of innovative IT infrastructure projects, and collaborating with cross-functional teams to enhance overall efficiency and security. Your expertise and dedication will contribute directly to the success of our department's mission and the County's technological advancement.

Why choose us? At DoIT, we offer more than just a job - we offer an opportunity to be part of something bigger. As a Network Administrator I, you will benefit from a collaborative culture that values open communication and teamwork, providing the perfect environment for you to expand your skill set, advance your career, and make a meaningful impact on vital County initiatives. Join us and be at the forefront of innovation, working with cutting-edge technology tools and systems that will empower you to shape a smarter, more connected future while receiving the guidance and mentorship of an Information Systems Manager.

What you will typically be responsible for :

  • Identifying and resolving system-related problems promptly with the primary focus on delivering services to the Library department and the branch locations
  • Monitoring and optimizing IT system performance
  • Providing technical assistance to users, ensuring smooth operations
  • Enforcing security protocols to safeguard sensitive information and maintain data security
  • Performing data backup management regularly and ensuring recovery readiness
  • Collaborating on projects by contributing technical insights to cross-functional IT projects
  • Administering hardware components by handling installation, upgrades, troubleshooting, maintenance, and vendor coordination
  • Providing documentation to track hardware configurations, incidents, and solutions to ensure effective IT management and troubleshooting

We are looking for someone who is :

  • Analytical : Demonstrates strong problem-solving skills for swift resolutions
  • Proactive : Takes initiative to enhance IT operations
  • Resilient : Maintains composure when facing challenges or delays
  • Collaborative : Openly and effectively working with the team members to achieve goals
  • Flexible : Adapts adeptly to changing tech landscapes
  • Precise : Meticulously attending to system details to ensure accuracy and reliability
  • Dedicated : Commits to ensuring seamless system performance
  • A few reasons you might love this job :

  • You will have a public service impact and play a pivotal role in enhancing vital information technology systems and services that directly benefit the community
  • You will work in a collaborative environment with a supportive team that values knowledge-sharing
  • You will have opportunities for continuous learning and professional development
  • You will have a play in critical system enhancement and in elevating essential IT infrastructure, supporting public services
  • You will confront versatile projects, ensuring an engaging, ever-evolving role
  • A few challenges you might face in this job :

  • You will oversee IT systems across multiple locations, ensuring uniformity and efficiency
  • You will have to navigate rapid technology changes to maintain up-to-date systems
  • You will cater to users with varying tech skills and needs, providing effective support
  • You will have to safeguard public-facing systems while ensuring user-friendly access
  • You will need to stay vigilant against evolving cybersecurity threats and adapting defenses accordingly
  • Competencies Required :

  • Adaptability : Responding positively to change & modifying behavior as the situation requires
  • Critical Thinking : Analytically & logically evaluating information, propositions & claims
  • Analyzing & Interpreting Data : Drawing meaning & conclusions from quantitative or qualitative data
  • Professional & Technical Expertise : Applying technical subject matter to the job
  • Customer Focus : Attending to the needs & expectations of customers
  • Project Management : Ensuring that projects are on-time, on-budget & achieve their objectives
  • Oral Communication : Engaging effectively in dialogue
  • Writing : Communicating effectively in writing
  • Building & Maintaining Relationships : Establishing rapport & maintaining mutually productive relationships
  • To read the complete job description, please visit the website,

    The eligible list established from this recruitment may remain in effect for six (6) months.

    Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies.

    Minimum Qualifications

    Education : Possession of a Bachelor's degree from an accredited college or university with a major in computer science, information processing or a closely related field.

    Experience : Three (3) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization and cloud.

    Substitution : Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four years.

    Desirable qualifications :

  • Apple Device Support : Deep understanding of Apple device ecosystem
  • JAMF PRO Experience : Knowledge of JAMF PRO MDM platform and operations
  • Cloud Expertise : Proficiency in AWS, Azure, or other cloud technologies
  • Selection Process

  • Application Filing and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
  • Training and Experience Evaluation : Candidates will be required to complete a training and experience questionnaire at the time of filing. The responses to the training and experience questions on the supplemental questionnaire will be used to evaluate candidates' relevant education, training and / or experience as it relates to the Network Administrator I classification. (Weighted 100%)
  • The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

    For recruitment-specific questions, please contact Angelica Tran at Angelica.Tran@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at 1 855-524-5627.

    CONVICTION HISTORY

    After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

    DISASTER SERVICE WORKER

    All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

    EQUAL EMPLOYMENT OPPORTUNITY

    It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

    To find more information on Benefits offered by Contra Costa County, please go to

    The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the HR staff in assessing each applicant's qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application or see resume."

  • I understand
  • Please describe your highest level of education.

  • High School Diploma
  • Some College
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Other
  • What major is your degree in?

  • Computer Science
  • Information Processing
  • Other
  • I do not have a college degree and am substituting additional qualifying experience.
  • If you selected "Other" in the above question, what major is your degree? (If this does not apply to you, please write N / A)

    How much experience do you have in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, systems administration including storage, virtualization and cloud?

  • I do not have any experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization and cloud.
  • I have one (1) year but less than three (3) years of experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization and cloud.
  • I have three (3) years or more of experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization and cloud.
  • Describe your experience installing Network Server Operating Systems, systems administration including storage, virtualization and cloud.

    How many years of experience do you have in implementing and enforcing end-user device policies?

  • I have less than two (2) years of experience
  • I have two (2) or more years, but less than four (4) years of experience
  • I have four (4) or more years, but less than six (6) years of experience
  • I have six (6) or more years of experience
  • How many years have you actively been involved in implementing and managing backup and disaster recovery solutions for organizational systems?

  • I have less than two (2) years of experience
  • I have two (2) or more years, but less than four (4) years of experience
  • I have four (4) or more years, but less than six (6) years of experience
  • I have six (6) or more years of experience
  • How many years of experience do you have leveraging private or public cloud platforms?

  • I have less than two (2) years of experience
  • I have two (2) or more years, but less than four (4) years of experience
  • I have four (4) or more years, but less than six (6) years of experience
  • I have six (6) or more years of experience
  • How many years of experience do you have in providing technical support specifically for Apple ecosystem devices, including Mac computers, iPhones, iPads, and associated software and services?

  • I have less than two (2) years of experience
  • I have two (2) or more years, but less than four (4) years of experience
  • I have four (4) or more years, but less than six (6) years of experience
  • I have six (6) or more years of experience
  • How many of years you have administering enterprise storage platform, such as NAS, SAN, and Fiber channel zoning?

  • I have less than two (2) years of experience
  • I have two (2) or more years, but less than four (4) years of experience
  • I have four (4) or more years, but less than six (6) years of experience
  • I have six (6) or more years of experience
  • I understand if I do not select "All Departments" and I am placed on the eligible list, I will only be referred to those departments I select below.I would be like to be considered for employment in the following departments :
  • All Departments
  • Conservation & Development
  • Employment & Human Services
  • Health Services
  • Department of Information Technology
  • Library
  • Probation
  • Public Works
  • Sheriff
  • Per Personnel Management Regulation (PMR) Rule 718, the eligible list established from the Network Administrator I recruitment may be used for alternative certification purposes to fill other Information Technology classification vacancies. To be considered, you must first successfully complete the recruitment process and be placed on the Network Administrator I eligible list. If a vacancy arises in another IT classification, you may be referred and contacted for an interview. If you interview with the department and are selected for permanent hire on the alternate certification, your name will be removed from the Network Administrator I eligible list.

  • Would you like to be referred on alternate certifications? If so, select the class title.
  • Information Systems Specialist III ($92,839.20 - $112,846.68 Annually)
  • I am not interested in alternative certification
  • By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process or released from future employment with Contra Costa County.

  • I understand
  • Required Question

    Salary : $92,839 - $112,847

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