What are the responsibilities and job description for the Network and Systems Administrator position at Contra Costa County Superior Court?

Salary : $108,230.72 - $138,133.01 Annually

Location : Need to be available to work at any Contra Costa Superior Court Location, CA

Job Type : Full-Time

Job Number : 2025-02-28 ED04

Department : Information Technology

Opening Date : 02 / 28 / 2025

Closing Date : 3 / 14 / 2025 5 : 00 PM Pacific

Description

Superior Court of California, County of Contra Costa

Announces an open recruitment for : Network and Systems Administrator

108,230.72 - $138,133.01 annually

Final Filing - 5 : 00 pm on Friday, March 14, 2025

The Court is conducting an open recruitment for the classification of Network and Systems Administrator. Under the direction of the Infrastructure and Operations Manager, the incumbent in this classification designs, implements, maintains, and trains others on the daily support of the Court's secure voice, data, and network security infrastructure, as well as the courts server, storage, and virtual infrastructure. This includes but is not limited to the design, installation, implementation, and documentation of Local Area Network (LAN), Wide Area Network (WAN), servers (physical and virtual), Storage Area Networks (SAN), network appliances and devices, Virtual Private Networks (VPN), firewalls, wireless infrastructure, Cisco Voice over Internet Protocol (VoIP) telecommunications system, Active Directory (AD), Office 365 (O365), VMWare and Court applications. The Network and Systems Administrator provides administration of, installing, configuring, testing, maintaining, and troubleshooting the network and Court systems and as well as provides second-level help desk support.

Only applicants who meet the minimum qualifications by the final filing day may apply. An eligibility list will be established as a result of this recruitment and may be used to fill other Network and Systems Administrator vacancies that become available.

The individual appointed to this position must be able to : 1.) Work well with others as well as work independently; 2.) Have the ability to handle multiple demands and deadlines; 3.) Maintain a positive and professional attitude and possess good interpersonal and oral communication skills; and 4.) Work in a confidential working environment. Regular and punctual attendance is essential. Remote work may be available after probationary period.

Examples of Duties

Duties that may be assigned include, but are not limited to, the following :

Serves as the administrator for the voice, data, network, and software applications.
Installs, customizes, configures, tests, optimizes, and maintains a wide range of networks, routers, servers, appliances (load balancers, backups, etc.), SANs and related networking equipment.
Installs, configures and maintains IPS / IDS, Firewall, Anti-Virus, Anti-Spam, AntiMalware, etc. for maximum internal network protection.
Maintaining Court Operations such as O365, case management systems, jury system, web servers (vender and internal), third parties integrations, and other miscellaneous software.
Monitors, troubleshoots, and maintains performance of servers, routers, switches, appliances, and network devices.
Manages activities related to keeping the infrastructure performing optimally including backing up the system, performance tuning, installing operating system upgrades and patches, implementing security and virus protection, and providing after-hour monitoring and support.
Optimizing and maintaining network security protocols, such as Secure Socket Layer (SSL), Secure File Transfer Protocol (SFTP), and VPNs to guarantee Court resources are protected.
Participates in the evaluation and recommendation of appliances, hardware, software, or upgrading existing systems to guarantee interoperability, reliability, availability, and supportability of internal systems.
Implements solutions to correct problems with network and software applications to maintain the systems and to ensure they are accessible and functioning properly.
Monitors network security and works with senior staff to resolve security issues.
Retrieves and recovers user data files, folders, and directories
Participates in the development and implementation of network standards and procedures.
Train technical staff to perform administration, maintenance, and support of new network applications, and provides second-level support.
Prepares technical documentation that include but not limited to, standard operating procedures, detailed project plans, network diagrams, circuit schematics, and user training materials.
Performs other job-related duties as required.

Minimum / Desirable Qualifications

The IDEAL CANDIDATE should have :

Knowledge of :

Cisco network architectures and theory and principles of network design and integration, including topologies and protocols.

Microsoft Server and Infrastructure design, implementation, and maintenance.

Virtual infrastructure architecture, design principles, and support and maintenance.

Industry best practices and methods of systems / network administration and maintenance.

Principles, methods and techniques for installation, configuration and operation of infrastructure systems, hardware, and devices.

Methods and techniques for performing connectivity, performance, and troubleshooting, including the uses of diagnostic tools and equipment.

Systems analysis and design principles and development methodologies and tools.

Procedures and techniques for analyzing and improving work processes to enhance efficiency and productivity.

Principles and practices of customer service and telephone etiquette.

Principles and practices of sound business communication.

Basic practices and procedures of budgeting and purchasing.

Correct English usage, including, spelling, grammar, and punctuation.

Ability to :

Perform complex network administration functions in a multi-platform, multi-segment network environment accurately and efficiently.

Troubleshoot and resolve complex hardware, software, and connectivity problems.

Establish priorities and balance responsibilities for multiple activities to ensure timely, high-quality results.

Monitor and configure systems and network security using advanced security software and protocols.

Communicate clearly and effectively, both orally and in writing.

Prepare clear, concise, and accurate reports, documentation and other written materials.

Exercise sound independent judgment within general policy guidelines.

Work collaboratively as a team member or leader of a very small team to ensure project accountability.

Keep technical skills current to meet continuing network administration responsibilities.

Use tact and diplomacy when dealing with sensitive, complex and / or confidential issues and situations.

Coordinate work with other units and sections to accomplish Court and department requirements.

Communicate clearly and effectively in English, use tact and diplomacy when dealing with sensitive, complex and / or confidential issues and situations and upset individuals.

Understand and respect limits of authority.

Maintain confidentiality of Court documents and records.

Establish and maintain effective working relationships with judicial officers, Court and County employees, members of the public and others encountered in the course of work.

Minimum Qualifications :

Possession of a valid driver's license issued by the State of California.

Possession of a high school diploma, a GED equivalency certificate or a high school proficiency certificate.

Possession of a Bachelor's degree in computer science, information systems or a closely related field from an accredited college or university.

Four years of progressively responsible full-time experience in the development and administration of systems and network infrastructures in an information systems environment similar in size and complexity to that of the Court.

Any combination of education and experience that provides the candidate with the requisite knowledge, skills, and abilities to perform the duties of the position.

Substitution :

Relevant full-time work experience may be substituted for the Bachelor's Degree on a year-for-year basis.

Desired Qualifications :

License or Certifications : Cisco CCIE, VMware, Microsoft MSCE, CISSP certifications are preferred, but not required.

Supplemental Information

Application and Selection Process :

To apply go to : http : / / www.cc-courts.org : click on the Careers tab then click on the Current Employment Opportunities link. All communications will be via email. Please add contracosta.courts.ca.gov and government.jobs.com to your email address book to ensure delivery of emails. For additional information email :

Depending on the number of applications received, an application evaluation committee may be convened to review and evaluate each candidate's application package, and those deemed best qualified will be invited to an oral interview. The court reserves the right to revise this process in accordance with the Court Personnel Plan and accepted selection practices.

Interested individuals must complete a court application on line and must provide a valid email address. Only applications submitted electronically will be considered.

GENERAL INFORMATION

C onditions of Employment

Successful completion of fingerprint and a criminal record background check is required prior to appointment and is a condition of employment.

Because the Court operates in multiple branches, the employee may be required to travel to other court locations, and possession of a valid California driver's license is therefore required. All employees of the court who operate a vehicle on court business must certify they possess a valid California Driver's License and required levels of automobile insurance.

Convictions

Felony and misdemeanor convictions MAY BE disqualifying for employment with the court. The court will assess the nature and gravity of the offense, the time that has elapsed since the offense was committed, and the nature of the job duties to be performed.

Employment Eligibility :

In accordance with the Immigration Reform and Control Act of 1986, all persons hired after November 6, 1986, are required to present to the Court, at the time of appointment, original documents which show satisfactory proof of : 1.) identity and 2.) U.S. Citizenship or a legal authorization to work in the United States.

Union Representative

This position is an exempt, unrepresented position.

Applicants with Disabilities

The Court will make reasonable accommodations so applicants with disabilities may participate in the recruitment process. Please advise Human Resources of special needs in advance.

The Court is an equal opportunity employer . The Court provides equal employment opportunity at all times and does not discriminate in violation of applicable law.

Benefits Package :

Three (3) weeks of vacation per year, accrued on a bi-weekly basis increasing with years of service;

Twelve (12) days of sick leave per year, accrued on a bi-weekly basis, with no maximum accrual;

Fourteen (14) fixed paid holidays;

Twenty-four (24) hours personal floating holiday annually, pro-rated based upon hire date;

Seventy-five (75) hours of administrative leave each January 1st, pro-rated for new appointments;

Membership in the County's retirement plan under the County Employees' Retirement Law of 1937;

Choice of health coverage with Court contribution of 100% for employee and family of the lowest premium plan offered by each carrier;

Dental and vision plans with Court contribution of 90% of the cost for employee and family;

Court paid life insurance and long-term disability;

Voluntary benefit programs including flexible spending accounts, supplemental life and disability plans and commuter benefits;

Annual professional development allowance; and

Deferred compensation program.

Salary : $108,231 - $138,133

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