What are the responsibilities and job description for the Coordinator : Account Services position at Contract Pharmacal Corp?
Position Summary :
The Account Services Coordinator is responsible for handling all consumer related inquiries for branded products. While also supporting the Account Services senior management in all day-to-day customer related responsibilities.
Responsibilities : include but are not limited to -
- Handling all consumer related inquiries for branded products.
- Handle incoming customer account inquiries / calls.
- Will manage assigned customer accounts independently.
- Data input of purchase orders.
- Track orders internally from input to ship.
- Advise customers of packaging component receipts.
- Provide customers with tracking information and proof of delivery.
- Process product returns.
- Prepare and maintain inventory reports.
- Work with all in-house departments to ensure timely turnaround of orders.
- Prepare sample requests for mailing to existing and potential customers.
- General office duties.
- Route customer complaints to Quality Assurance.
- Other responsibilities as assigned by Senior Management.
Requirements
Education and Experience :
Skills and Abilities :
Physical Demands :
Work Environment :
Supervisory Responsibilities :
Pay Range :
25.00 - $28.00 / hour
Salary : $25 - $28
