What are the responsibilities and job description for the Human Resources Manager position at Contract Services Group, Inc?
Overview
Position Summary
Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other nonessential assignments and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
Contract Services Group, Inc.(CSG) specializes in providing cleaning and related services to a variety of industry facilities throughout the Southwestern United States. These include Hotels/Resorts, Muti family Housing, Office, Retail, Universities and city owned municipalities. We adhere to our core values of service, safety, and integrity in every aspect of our business. From servicing our clients premiere facilities to treating our employees with dignity, we believe that quality and commitment to excellence exemplifies our business.
CSG offers a comprehensive array of services in the facilities maintenance field. CSG is a provider of janitorial services, hospitality staffing and labor services, high-rise and low-rise window cleaning, window washing equipment inspection and service, floor care, and pressure washing for diverse segments of industry.
CSG’s Clean Green initiatives are unparalleled in the industry, and our attention to regulatory compliance has cemented our reputation for being a company of integrity. Additionally, we offer design and installation of new and retrofitted high-rise window washing systems. These Specialized and Custom-tailored solutions far exceed services provided by our competitors.
CSG takes enormous pride in our dedication to both employee and facility safety. We believe strongly in protecting the safety of employees, co-workers, customers, our customers’ clients and their surrounding community.
CSG conducts its business in a manner that always reflects the highest ethical standards. We strive to not only be fair and honest in all of our dealings but also to set a standard that sets us apart.
Job Skills / Requirements
TITLE: Human Resources Manager
CLASSIFICATION: Salary - Exempt
DEPARTMENT: Human Resources
REPORTS TO: VP of Human Resources
COMPENSATION: $72,000 - $74,000 DOE
Position Summary
We are looking for a dynamic and experienced Human Resources Manager to lead talent acquisition and manage all HR functions to support our growth in San Diego County. This key role is responsible for following recruitment processes, managing efficient HR administration, and driving the full spectrum of HR operations to foster our continued expansion. The ideal candidate will have a proven track record in talent acquisition and human resources, paired with exceptional leadership, strategic thinking, and organizational skills to contribute to the success of our growing team.
Key Responsibilities
- Lead the end-to-end hiring process, including job postings, candidate screening, interviews, and onboarding, ensuring timely fulfillment of staffing needs.
- Build and maintain a strong pipeline of qualified candidates to efficiently respond to client demands.
- Collaborate closely with Account Managers and VPs to address recruitment needs and develop effective staffing strategies.
- Ensure compliance with CSG company policies, employment laws, and safety protocols to maintain a positive and legal work environment.
- Oversee HR processes, including processing new hire paperwork, completing I-9 verifications, PAFs, and other essential administrative tasks.
- Address employee concerns and resolve issues promptly, escalating to the appropriate department when needed.
- Lead orientations and provide training on company policies, timekeeping, safety procedures, and compliance standards.
- Distribute and track uniforms, provide training on timekeeping apps, and manage team member photos for ID badges.
- Oversee the HR administrative functions of San Diego County including managing office supplies, uniforms, and equipment inventories.
- Schedule and coordinate meetings, interviews, and appointments to support Talent Acquisition (TA) and HR operations.
- Prepare and submit regular reports on office activities, staffing levels, and other relevant metrics.
- Coordinate facility maintenance requests and liaise with vendors for office-related services.
- Manage incoming and outgoing communications, including emails, phone calls, and correspondence, ensuring timely responses.
- Serve as the main point of contact for all administrative, TA, and HR activities in San Diego County.
- Actively participate in key meetings such as Talent Acquisition, HR, Safety Council, Business Development Council, and more.
- Foster strong communication channels with Management, Talent Acquisition, Human Resources, Safety, and Marketing departments to address concerns and share updates.
- Provide guidance to new staff on hotel policies, grooming standards, safety protocols, and timekeeping procedures.
- Cultivate a positive work environment that promotes employee engagement, morale, and retention.
- Lead by example, mentoring team members and promoting a culture of professionalism, excellence, and alignment with CSG’s mission and core values.
- Perform additional duties as assigned.
Qualifications
- High school diploma or equivalent required. Bachelor’s degree preferred.
- Minimum of 3 to 5 years of combined experience in hospitality, Talent Acquisition and HR.
- Strong organizational, multitasking, and problem-solving skills.
- Excellent verbal and written communication abilities.
- Proficient in using ATS platforms like Workwave.
- Knowledge of labor laws, and HR best practices.
- Proficient in Microsoft Teams and Office 365 Suite.
- Bilingual in Spanish required.
Physical Demands/Environmental Factors:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to stand, walk, and move around the property as needed.
- Capable of lifting and carrying up to 25 pounds occasionally.
- Flexible schedule, including availability for evenings, weekends, and holidays.
- Competitive salaried compensation.
- Career growth and professional development opportunities.
Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other nonessential assignments and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
Contract Services Group, Inc. is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or on the basis of disability.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, Paid Personal Leave Days
Screening Requirements: Motor Vehicle, Criminal Background Check
Salary : $72,000 - $74,000
