Inside Sales Engineer-Systems & Solutions

Setting new standards for industrial process automation solutions in the metropolitan New York City tristate area, Control Associates, Inc. is a premier provider of process automation systems & software, valves, measurement solutions, pressure management, and asset reliability. We are looking to hire an Inside Sales Engineer for our Systems & Solutions team, this role is based out of our headquarters in Allendale, NJ.

Established in 1933, Control Associates along with its global process automation business partner, Emerson, specializes in supporting the process control equipment and service needs of the following industries: Life Sciences, Natural Gas Distribution & Transmission, HVAC, Power, Chemical, and Downstream Hydrocarbons.

Role:

Our inside Sales Engineers, (ISEs) will work in a team environment with our Account Managers, Business Development Managers, and System Engineers to support our clients by generating product and service proposals, processing customer orders, and effectively and proactively communicating with our customers.

Responsibilities:

• Primary responsibility is for the overall internal management of the customer account relationship for the sale of DeltaV Control Systems, MES, Asset Optimization, Machinery Health, RTUs, SCADA software, Systems & Services and Process Automation Solutions to our customers.
• With support from the account management team, the ISEs will review a customer’s Business requirements, technical specifications, and commercial terms, to engineer an accurate proposal for control systems and services.
• ISEs review customer purchase orders as required for compliance to our quotation and communicate and resolve any discrepancies between the purchase order and the quotation with the customer as required.
• ISEs will learn, become proficient, and stay informed on all product and service offerings from our principal suppliers, including Emerson Process Management.
• ISEs are the primary inside contact, (email, phone) for the account team, and will respond to all customer requests for quotations and information.
• ISEs will prepare quotations, offer trouble shooting guidance as required, offer solutions, and quotation follow up.
• ISEs will also assist in Business Development manager in client research & reviewing outreach analytics.
• It is essential for our ISEs to build optimal working relationships with our account managers and systems engineers, this role requires our ISEs to be present in the Allendale, NJ office to develop those relationships.
• ISEs will partner directly with individual customers to deliver sales successes!

Prerequisites:

• Bachelor’s degree in engineering required. Preferable concentrations include Chemistry/Biology, Computer/Technology, and Mechanical.
• Preferred 2 years of experience within our served industries in an engineering, operations, or sales capacity,
• Preferred: 2 years’ experience directly supporting large clients within a sales organization/process.
• Must have excellent communications, interpersonal, organization, and time management skills, this is a client facing role
• Excellent computer skills required, must have Microsoft Office Suite expertise with Advanced Excel and CRM experience, any ERP experience highly preferred.
• Please note that work visa sponsorship is not available for this role.
• This is a direct placement position; third party contracts are not available.
• This is not a remote opportunity, if not local to Allendale, NJ, relocation to NYC tristate area will be required

Control Associates, Inc., offers competitive salaries that include a bonus potential.

Excellent benefits, including multiple medical plan choices, vision, and dental insurance with coverage for both employees and dependent family members. Medical and dependent care flexible spending benefits, health savings accounts, company paid for long-term disability and life/ADD insurance plans with a buy up option.

Paid time off includes vacation days, holidays, and sick days.

Our retirement plans include a 401(k) plan (with company match) and an Employee Stock Ownership Plan (ESOP), which is a company-funded benefit that provides additional retirement compensation to qualifying employees.

Certification/Training, we provide both in-house and Client/System specific technical training.

Control Associates Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, creed, race religion, color, national origin, citizenship, disability, sex, marital status, sexual orientation, familial status, gender, ancestry, or liability for services in the U.S. Armed Forces, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment.

Control Associates participates in E-Verify. Click here to view E-Verify Participation Poster