What are the responsibilities and job description for the GSOC Operator position at Control Risks?
Control Risks is looking for a dedicated GSOC Operator to join our renowned security team. The Operator will be essential in safeguarding our client's assets by operating within a dynamic 24/7/365 security operations center. This role involves monitoring and analyzing security systems to ensure the safety and security of personnel, facilities, and operations.
This position will cover 24/7/365 on a 4x12 shift schedule. This will require the candidate to work 4 days on of 12 hour shifts, followed by 4 days off. This role will cover both night and day shifts on a rotational schedule.
Key Responsibilities:
- Act as the initial point of contact for global security communications, managing responses to security alerts and incidents.
- Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly.
- Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders.
- Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis.
- Support the execution of security protocols and procedures as directed by leadership to maintain a safe environment.
- Assist in the development of security reports and intelligence products that inform decision-making processes.
- Provide comprehensive travel security tracking for personnel and assist in crisis management and response.
- Engage in regular training to uphold knowledge of security trends, technologies, and procedures.
- Collaborate with cross-functional teams to enhance security processes and upgrade incident response strategies.
- 0-2 years of experience in a GSOC, Security Operations, or similar role working in the technology sector
- Bachelor's degree in History, Political Science, Criminal Justice, or related areas of study preferred.
- Working knowledge of security systems, incident response protocols, and emergency management.
- Demonstrated ability to handle high-pressure situations and make sound decisions under stress.
- Excellent communication skills, both written and verbal, with the ability to present information clearly.
- Strong analytical skills with the capacity to assess complex situations and manage multiple tasks simultaneously.
- Proficient in using security technology and software applications related to monitoring and reporting.
- Capability to work flexible hours, including overnight shifts, weekends, and holidays as needed.
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
- We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
